Project Team Lead

Project Team Lead

Req number:

R2352

Employment type:

Full time

Worksite flexibility:

Onsite

Job Summary

The role will facilitate the planning and execution of all facets of the project including debt placement criteria, new business rules for change order, testing, hyper care, vendor and customer communications, vendor, and customer service representative training, and setting up meetings with internal participants and external vendors as needed.

Job Description

We are looking for a Project Team Lead to help on-board vendors to provide debt collection services for Debtor Accounts. This position will be part-time (30 hours per week) and onsite in Ocoee, FL

What you'll do

• Coordinates all aspects of project-oriented work efforts

• Sets and manages stakeholder expectations internally and externally

• Utilizes project management processes and methodologies

• Develops project plans, directs, and monitors work efforts daily, identifies resource needs, performs quality review; and escalates functional, quality, timeline issues appropriately

• Tracks key project milestones and adjusts project plans and/or resources as needed

• Defines and documents project scope, objectives, and desired outcomes

• Develops and monitors change management request

• Supports developing business requirement documents and verifies alignment with the respective project charters

• Ensures projects are delivered on time, within budget, and adheres to high quality standards

• Communicates with all areas of the enterprise that impacts the scope, budget, risk, and resources of the work effort being managed

What you'll need

• Bachelor’s degree or equivalent work experience

• Project management certification or successful completion of a recognized project management curriculum is required

• A minimum of 3 years managing projects

• Experience with technology and / or operational projects

• Proven experience in project management tools

• Knowledge of project management frameworks and best practices

• Excellent verbal and written communication skills

• Proficient at managing time and resources

• Detail-oriented

• Ability to draw up detailed project plans and schedules

• Proven leadership skills

• Critical thinking and problem-solving skills

• Adept at negotiating internally as well as externally

Physical Demands

• Ability to safely and successfully perform the essential job functions consistent with the ADA and other federal, state, and local standards

• Sedentary work that involves sitting or remaining stationary most of the time with occasional need to move around the office to attend meetings, etc.

• Ability to conduct repetitive tasks on a computer, utilizing a mouse, keyboard, and monitor

Reasonable Accommodation Statement

If you require a reasonable accommodation in completing this application, interviewing, completing any pre-employment testing, or otherwise participating in the employment selection process, please direct your inquiries to or (888) 824 – 8111.

Equal Employment Opportunity Policy Statement

It is the policy of CAI not to discriminate against any employee or applicant due to race, color, religion, sex, sexual orientation, gender identity, national origin, age, marital status, genetic information, disability or being a protected veteran. It is also the policy of CAI to take affirmative action to employ and to advance in employment, all persons regardless of race, color, religion, sex, sexual orientation, gender identity, national origin, age, marital status, genetic information, disability or being a protected veteran, and to base all employment decisions only on valid job requirements. This policy shall apply to all employment actions, including but not limited to recruitment, hiring, upgrading, promotion, transfer, demotion, layoff, recall, termination, rates of pay or other forms of compensation and selection for training, including apprenticeship, at all levels of employment. Employees and applicants of CAI will not be subject to harassment due to race, color, religion, sex, sexual orientation, gender identity, national origin, age, marital status, genetic information, disability or being a protected veteran. Additionally, retaliation, including intimidation, threats, or coercion, because an employee or applicant has objected to discrimination, engaged or may engage in filing a complaint, assisted in a review, investigation, or hearing or have otherwise sought to obtain their legal rights under any Federal, State, or local EEO law is prohibited.