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IT Support Engineer
| Estimated Pay | $18 per hour |
|---|---|
| Hours | Full-time, Part-time |
| Location | Spring, Texas |
Compare Pay
Estimated Pay$12.73
$17.64
$25.75
About this job
Job Description
Job Description:
· We are seeking a highly organized and detail-oriented individual to join our team as the 3LS Support engineer
Key Responsibilities:
· Review captured log files, traces, commercial customer environment use case.
· Process the data and support facts to perform root-cause analysis and develop a resolution strategy.
· Communicate product and process issue analysis to product stakeholders; collaborate with management, management software, and partners such as Citrix, Microsoft, AMD, Intel, Realtek, to affect a resolution strategy and/or workaround where applicable.
· Primarily focus on software related issues including the reproduction of customer failures, driving root cause analysis, and delivering solutions for commercial customers.
Qualifications:
· Bachelor's degree in computers
· Excellent organizational and multitasking abilities.
· Strong communication and interpersonal skills.
· Ability to thrive in a fast-paced, dynamic environment.
Why K-Tek
K-Tek has a tenet of excelling at delivering resources and solutions based on its experience, integrity, distinction in delivery, reduced turn-around time and the consistency at being the "First Time Right".
Vision / Mission
At K-Tek we believe in understanding the specific needs of the customer and tailor-creating innovative solutions to meet these needs. We invest in our employees and customers. We build a relation of trust with our customers through empathy, solutions and being the first time right.
K-Tek Resourcing LLC is one of the leaders in Resourcing industry with a portfolio of over 300+ consultants working at different client’s sites. Our commitment to compliance, excellent client servicing and superior quality has positioned us for sustained success.
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