Service Technician Trainee ***$20 - $25/hr

Classification: Non-Exempt

Pay Range: $20 - $25/hr + Bonus Eligible

Reports to: Field Superintendent

Job Description

Summary

Under direct supervision of Field Superintendent this position changes out, starts up, maintains (preventative maintenance) and/or repairs, drain cleaning/other plumbing related systems and dewatering jobs/projects ensuring timely and quality service to Snowbridge standards and customer specifications.

Essential Functions

Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.

1. Models safety compliance with all applicable safety rules and regulations, ensuring a safe work environment.

2. Models efficient time management; mentors less experienced field staff in technical expertise.

3. Works collaboratively and respectfully with all Snowbridge staff.

4. Reviews Service Titan job board at 7:30 a.m. daily and prepares for day’s first assignment or follows Field Superintendent’s direction for earlier / later start.

5. Manages field work for maximum productivity (zero returns for missed or incorrect service items, etc.), immediately resolving unusual project issues, relaying information to Field Superintendent as appropriate.

6. Uses Company vehicles, equipment, tools and work space responsibly, including keeping vehicles, equipment, tools and shop bays neat and clean, and returning tools and equipment to their designated storage areas.

7. Advises Fleet Manager / Technician of vehicle / equipment maintenance and/or repair needs per protocol.

8. Purchases fuel, materials, parts, supplies and small tools as needed to complete jobs/projects.

9. Follows up with customers to confirm satisfaction on all jobs/projects.

10. Records all job functions accurately and timely in Service Titan, Paycor and on required hard copy forms.

11. Adheres to Snowbridge Employee Handbook Guidelines and Policies.

Competencies

1. Technical Expertise

2. Fostering Team Work

3. Empowering Others

4. Forward Thinking

5. Initiative

6. Results Orientation

Supervisory Responsibility

This position has no supervisory responsibilities.

Work Environment

Functions in an office/shop/field environment. The office and shop are controlled climates. Field work is outdoors under potentially hazardous conditions including challenging terrain and inclement weather at elevated altitude. The position may be exposed to chemical fumes/residue, equipment with moving parts, routinely uses standard office equipment such as computers, tablets, smart phones, landline phones, photocopiers, scanners, fax machines, etc.

Physical Demands

This position is regularly required to stand, walk, sit, crouch, bend, reach for and carry objects, with a full range of body movements including the use of hands to finger, handle and feel objects such as tools and use computer keyboard and iPad. Must be agile with good balance, no fear of or issues with working at heights, and be able to lift and carry 75 lbs. including handling parts. Must have command of all five senses: hearing, touch, smell, taste and sight, including close vision, depth perception, and the ability to adjust focus and distinguish between subtle variations in color.

Position Type and Expected Hours of Work

Standard hours for this position are 7:30 a.m. – 5:00 p.m., with overtime hours as need and an on-call rotation.

Travel

Occasional travel may be expected for this position beyond routine/daily job/project on-sites, parts/tools pick up, etc.

Required Education and Experience and Licensing

1. High School Diploma or equivalent

Preferred Education and Experience

1. 1 year drain cleaning/plumbing experience

2. CDL Class A/B with driving record meeting Company insurance requirements

Work Authorization / Security Clearance (if applicable)

Eligible to work in the United States including clearance to work on Federal Contracts

AAP/EEO/EPEW Statement

Snowbridge provides equal employment opportunities to all employees and applicants for employment and prohibits discrimination and harassment of any type without regard to race, color, religion, age, sex, national origin, disability status, genetics, protected veteran status, sexual orientation, gender identity or expression, or any other characteristics protected by federal, state, or local laws.

Snowbridge will also take affirmative action as called for by applicable laws and Executive Orders to ensure that minority group individuals, females, disabled veterans, recently separated veterans, other protected veterans, Armed Forces service medal veterans, and qualified disabled persons are introduced into our workforce and considered for promotional opportunities.

This policy applies to all terms and conditions of employment, including recruiting, hiring, placement, promotion, termination, layoff, recall, transfer, leaves of absence, compensation, and training.

Starting pay for this position between $20 and $25 an hour. Starting pay may be above or below based on potential employee qualifications, operational needs and other considerations permitted by law as permitted by Colorado Equal Pay Transparency Rule 4.1.2.

Snowbridge takes into consideration a candidate’s education, training, and experience relevant to the position for which they are applying, as well as the position’s work location, expected quality and quantity of work, required travel (if any), external market and internal value, including seniority and merit systems, and internal pay alignment when determining the salary level for potential new employees. In compliance with the Colorado Equal Pay for Equal Work Act, a potential new employee’s salary history will not be used in compensation decisions

Other Duties

Please note this job description is not designed to cover or contain a comprehensive listing of activities, duties or responsibilities that are required of the employee for this job. Duties, responsibilities and activities may change at any time with or without notice.

Benefits

1. Earn PTO starting Day 1!!!

2. Employees are eligible for Medical, Dental, Vision and Supplemental Insurance (MetLife) on the 1st of the month following 60 days of employment.

   • Snowbridge pays for 50% of employee premiums on Medical, Dental and Vision.

   • Employer funded HSA available

3. Simple IRA with 3% Matching - Eligible after 6 months of employment.
4. Employee Assistance Programs
5. Pet Insurance
6. Discounts at local retailers

7. Annual Raises

8. Quarterly Bonuses

9. Field Gear Reimbursement

10. Wellness Reimbursement (SKI PASS!!!)