Office Administrator

MobilityWorks caters to the needs of individuals with disabilities by offering wheelchair-accessible minivans, full-size vans equipped with lifts, and commercial fleet vehicles. Our primary goal is to empower wheelchair users, granting them the mobility, autonomy, and personal freedom they desire. Continue reading to explore how you can become part of our dedicated team championing this mission!

MobilityWorks is actively searching for a dynamic and enthusiastic Sales Administrator. We emphasize a healthy work-life balance, maintaining regular business hours that allow you to enjoy quality time with your family or pursue your passions. At MobilityWorks, we firmly believe that every team member plays a crucial role in our mission, and we highly value the skills, dedication, and contributions of each member.

The Sales Administrator's role involves providing support to all departments within the store, encompassing sales, marketing, service, and rentals. It requires a comprehensive understanding of all aspects of our business and the capacity to act as the primary backup for any department when necessary.

Your Responsibilities:

Assist the Sales and Service teams by handling necessary documentation.

Prepare documentation for vehicle deliveries, including state DMV-required paperwork for titling and registration.

Photograph all vehicles and upload the images to SalesForce.

Maintain inventory records for both new and used vehicles.

Aid in the follow-up of customer service Repair Orders (ROs), including payment and Work in Progress (WIP).

Support the General Manager in dealership forecasting and budgeting.

Manage the title process and report title status using MobilityForce.

Process vehicle and warranty registrations.

Responding to BDC leads promptly, distributing them to the sales team as needed and providing backup sales support if necessary.

Be available for BDC Sales calls/appointments during evenings and weekends as required.

Submit applications for manufacturer incentives and rebates on behalf of the sales team.

Obtain finance paperwork and complete RSA and ESC contracts as appropriate.

Handle Accounts Receivable duties, including daily deposits for all departments, account reconciliation, collection calls as necessary, and submission of required paperwork to state and federal accounts for payment.

Manage monthly petty cash reconciliation, credit card statements, gas log statements, expense reports, and check requests as needed.

Foster and maintain relationships with vendors, customers, and suppliers.

Be willing to travel to represent the company at trade shows, store openings, and vendor training events as needed (which may include weekends).

Oversee the vehicle rental department, including scheduling rentals, training rental clients in the use of adaptive equipment, preparing contracts, invoicing, and handling all related paperwork monthly.

Possess in-depth knowledge of all products and services offered by the company to assist customers when the General Manager or Certified Sales Consultant is unavailable.

Adhere to all company policies and procedures, as well as comply with OSHA, safety regulations, and state-mandated regulations.

Qualifications:

High school diploma or GED required; Bachelor's degree preferred.

Five years of office management experience.

Strong ability to work independently and manage multiple tasks efficiently.

Exceptional organizational and leadership skills.

Excellent verbal, written, and interpersonal communication skills.

Proven experience working independently with minimal supervision.

What We Offer:

A favorable work-life balance with regular hours from 8 AM to 5 PM, Monday through Friday (no late nights or weekends).

Competitive salary with bonus opportunities.

Medical, dental, and vision insurance plans.

Flexible spending accounts.

Eight paid holidays, personal time off, and social responsibility time.

Employer-paid benefits, including tuition reimbursement, an employee assistance program, life and disability insurance.

401(k) retirement plan.

A rewarding experience in a team-oriented environment.

Military veterans are strongly encouraged to apply, and we embrace diversity, encouraging individuals from all backgrounds to be part of our organization.

Please note that candidates must successfully pass a criminal and motor vehicle background check.