Dental Office Receptionist

Join a Leading Dental Organization & Advance Your Career!

Affinity Dental Management, a premier dentist-run dental organization, provides comprehensive practice management and administrative support services to practices throughout the northeast United States. Our mission is to empower dental professionals, enhance patient care, and stay at the cutting edge of dental medicine.

We're seeking an experienced Front Desk Receptionist to lead our Pittsfield, MA practice. In this role, you'll provide outstanding customer service, perform administrative tasks, and assist in managing daily office operations. If you're an empathetic and resilient individual with a passion for people and healthcare, join us today!

Why Join Affinity Dental Management?

• Competitive salary: $18-20/hour
• Health benefits package: medical + vision + dental + 401K + life ins. + disability
• Paid time off: 3 weeks + 8 holidays
• Opportunities for growth

Location:

• Western Mass Periodontics & Impant Specialists:
  • 435 South StreetPittsfield, MA 01201

Schedule:

• Monday – Thursday: 8:30AM - 5:30PM

Responsibilities:

• Operate high-volume of calls: answer, screen and forward calls, provide information, take messages and schedule appointments
• Greet visitors and callers, handle inquiries, and direct them to appropriate persons
• Learn and operate new office technologies as they are developed and implemented
• Use scripts effectively both over the phone and in person (as assigned)
• File and maintain records, sort and distribute mail, and handle courier deliveries
• Input data into the computer, ensuring accuracy and efficiency
• Provide information about the practice, such as location of offices, employees within the organization, or services provided
• Transmit information or documents to patients using computer, mail, or facsimile machine
• Balance credit transactions and provide basic financial clerical support duties
• Present cases to patients and maintain professional demeanor

Requirements:

• High school diploma
• Accurate typing at 40 words per minute
• Minimum of one year of dental front office experience (required)
• Knowledge of periodontal specialty (a plus)
• Knowledge of Curve Dental software (a plus)

Interview Process:

• 1 phone interview + 1 in-person interview

Affinity Dental Management is an equal opportunity employer committed to a diverse and inclusive workforce. We encourage qualified candidates from all backgrounds to apply and will consider all qualified applicants for employment without regard to race, color, religion, sex (including gender identity, sexual orientation, and pregnancy), national origin, age, disability, or genetic information or other characteristics protected by law. All candidates' employment is contingent on successful completion of a background check, reference check, and employment verification.

Ready to make a positive impact on patient care? Apply today!

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