LPN - CLINICAL SUPPORT

Company Details: Heart of Ohio Family Health is a non-profit organization that operates the following six Federally Qualified Health Centers located in Franklin County, Ohio: Heart of Ohio Family Health at Capital Park, Heart of Ohio Family Health at Canal Winchester, Heart of Ohio Family Health at Mount Carmel East, Heart of Ohio Family Health at St. Ann’s, Heart of Ohio Family Health - James B. Feibel Center, and Heart of Ohio Family Health at Whitehall-Yearling (a school-based site). As a nationally recognized quality leader and patient-centered health care operation, or mission is to provide high-quality, holistic, and compassionate care to meet the healthcare needs of everyone in our diverse community, one heart at a time. We provide healthcare services regardless of ability to pay and offer a sliding fee scale based on income and number of dependents.

Summary: Working under the Clinical Supervisor, the LPN – Clinical Support nurse will have the skills and attitude needed to complete a variety of tasks to support clinic operations. These tasks range from rooming patients in multiple departments, managing/completing paperwork, triaging patient concerns, administering nursing care, working on quality improvement plans, and completing nurse visits. As a nurse, the LPN – Clinical Support is expected to be an example to medical assistant colleagues and may be called on to help with training coworkers.

Reports to: Clinical Supervisor

Supervises: No

Dress Requirement: scrubs in accordance to Heart of Ohio Family Health’s dress code policy

Work Schedule: F/T

Monday through Friday during standard business hours

Times are subject to change due to business necessity

LPN are expected to float between all Heart of Ohio Family Health based on organizational need

Non-Exempt

Job Duties, these are considered essential to the successful performance of this position:

• Assist in managing paperwork coming into the clinic, assists providers with appropriate filling out of paperwork, documents appropriately, and ensures providers sign off in appropriate time.
• Assists with patient rooming, provider coverage and typical nurse floor duties depending on need.
• Perform OB intake Visits and other nurse visits.
• Administers nursing care to those with medical conditions or injuries
• Includes working in and taking calls for family/internal medicine, OB/GYN, and pediatrics
• Assist in all paperwork coming into the clinic, including but not limited to FMLA, prescription requests, bariatric surgery, home health, and more. Assists providers with appropriate filling out of paperwork, and ensures providers sign off in appropriate time.
• Calls patients with abnormal lab results and answers patient calls about lab results
• Distributes educational material to patients, as directed.
• Follows all laws and regulations and adheres to all of the Organization’s policies and procedures, especially the hazardous, health and safety procedures
• Completes triage of patients over the phone and in person.
• Assists with patient rooming, provider coverage and typical nurse floor duties depending on need.
• Completes population health outreach for patients with uncontrolled chronic disease/care gaps.
• Completes OB intake visits and other nurse visits
• Maintains medical records
• Other duties as assigned (non-essential)

Job Qualifications (Experience, Knowledge, Skills and Abilities)

• Licensed Practical Nurse license in the State of Ohio
• Associates Degree in nursing
• Skill of phlebotomy
• Prior vaccine and immunization experience, preferred
• Skills to expertly deliver exceptional health care to the public
• Ability to successfully work in unison with others to create an efficient, harmonious work environment
• Demonstrates competency in working sensitively and respectfully with people of various cultures and social status
• Knowledge of federal, state and local laws and regulations pertaining to health care and safety
• Ability to communicate (orally and in writing) in a professional manner
• Ability to maintain an established work schedule to ensure dependability and accuracy of work quality