Spa Concierge / Front Desk

Benefits:

• 401(k) matching
• Bonus based on performance
• Dental insurance
• Employee discounts
• Health insurance
• Opportunity for advancement
• Paid time off
• Vision insurance

Located inside of the Galleria Mall, on the second floor near Neiman Marcus & Starbucks

The Woodhouse Spas Houston Galleria has an immediate need for Part-Time Spa Concierges.
We are seeking passion filled, enthusiastic individuals driven by intention and guided by excellence to join our team today.

WE ARE LOOKING FOR POSITIVE, SELF-MOTIVATED INDIVIDUALS.

Requirements:
Must be friendly/welcoming and have a professional demeanor. This position requires constant interaction with guests
Must have professional phone etiquette
Must be a team player and enthusiastic contributor to servicing our guests
Must have the ability to multi-task

Responsibilities:

• Welcomes each guest who enters the spa with a smile
• Answers phones
• Confirm appointments daily
• Schedule appointments using the Zenoti software
• Prepare and finalize sale transactions
• Educate guests on spa services and retail products
• Orchestrates the spa schedule and ensures proper guest flow
• Rocks sales numbers by providing gift card and retail recommendations
• Ensures a positive, consistent guest experience
• Supports the Managing Director and entire spa team
• Is super organized and has an astute attention for detail, always making sure the place is tidy
• Abide by the handbook policies

Woodhouse Hospitality Perks include:

• Free spa services and discounts on all retail products!
• Competitive Pay and Incentive programs
• SPIFF opportunities = daily pay incentives
• Paid Vacations for Full Time Employees
• 401K and health plans for Full Time Employees
• Great opportunities for career advancement