Admin Support

Founded in 1992 with a family atmosphere, Budget Blinds is the #1 provider of custom window coverings in North America. Today, there are more than 1,300 Budget Blinds franchise territories serving 10,000 cities across North America, installing 50,000 window treatments per week! We offer custom solutions that consumers cannot get anywhere else, including blinds, shades, shutters, drapery, and smart home solutions. Budget Blinds is part of the Home Franchise Concepts (HFC) family of brands along with Tailored Living, Concrete Craft and AdvantaClean, Kitchen Tune-Up, and Bath Tune-Up making HFC one of the largest home services franchisors in North America.
We are looking for an experienced Office Administrator to organize and run the day-to-day operations of the office. This includes but is not limited to quoting and ordering window treatments, booking in-home and virtual consultations, preparing necessary documents or items for sales and installation teams, and overall customer support. We dont take ourselves too seriously, but we take our jobs very seriously. You should be highly organized and have strong attention to detail as well as be able to work independently and prioritize tasks and projects.
The ideal candidate is a hard-working professional able to undertake a variety of office support tasks and work diligently under pressure. Customer service and process improvement mindset are musts to effectively help the business achieve the best results possible.

Responsibilities

• Manage and organize all office tasks
• Answer business phones and handle requests
• Execute defined procedures/processes to eliminate errors and keep the office organized
• Effectively use office software(s) to
  • Schedule appointments
  • Provide quotes
  • Order Products
  • Manage product delivery and installation
• Manage office supplies and orders as necessary
• Resolve customer reported issues or escalate
• Follow up with suppliers, customers, and colleagues regarding issues or questions
• Distribute communications to the team as necessary

Qualifications

• Working knowledge of office software and equipment
• Thorough understanding of office management procedures
• Excellent organizational and time management skills
• Analytical abilities and aptitude in problem-solving
• Excellent written and verbal communication skills
• Proficiency in MS Office and use of technology overall

Benefits/Perks

• Career Advancement Opportunities
• Generous benefits
• Competitive salary