Service & Installation Tech Apprentice - S&I6

We are looking for an Installation/Service Technician Apprentice to join our team!

Job Description:

This position will work in the field alongside an experienced technician(s) to learn the trade of an alarm installation/service technician. This position installs/services new and/or existing security and fire systems. The incumbent will prepare paperwork for the programming of new and/or existing security systems.

Position Responsibilities:

• Install, maintain, or repair security systems, alarm devices, or related equipment.
• Complete and submit all service call related documents if assigned to the Service Department.
• Mount and fasten control panels, door and window contacts, sensors, or video cameras, and attach electrical and telephone wiring to connect components.
• Demonstrate systems for customers and explain details, such as the causes and consequences of false alarms.
• Test and repair circuits and sensors, following wiring and system specifications.
• Feed cables through access holes, roof spaces, or cavity walls to reach fixture outlets, positioning and terminating cables, wires, or strapping.
• Keep an orderly vehicle and accurate inventory stock levels.
• Various projects and other miscellaneous duties as assigned.

Position Requirements:

• High school diploma (or equivalent).
• Technical school training and/or certification is preferred.
• Minimum 1 year of technician experience within the alarm and fire industry is preferred.
• Minimum 1 year of field installation/service experience is preferred.
• Networking experience is a plus.
• Must have flexibility to travel, work overtime, and On-Call shifts as needed.
• Comfortable with computers and Microsoft Suite (intermediate Excel, Word, and Outlook).

Knowledge, Skills, and Abilities Required:

• Strong communication and customer service skills.
• Computers and Electronics - Knowledge of circuit boards, processors, chips, electronic equipment, and computer hardware and software, including applications and programming.
• Customer and Personal Service - Knowledge of principles and processes for providing customer and personal services. This includes customer needs assessment, meeting quality standards for services, and evaluation of customer satisfaction.
• Telecommunications - Knowledge of transmission, broadcasting, switching, control, and operation of telecommunications systems.
• Complex Problem Solving — Identifying complex problems and reviewing related information to develop and evaluate options and implement solutions.
• Problem Sensitivity — The ability to tell when something is wrong or is likely to go wrong. It does not involve solving the problem, only recognizing that there is a problem.
• An acceptable driving and criminal history record.

Physical Requirements:

• Alarm technicians must be able to lift, carry, and use heavy equipment (such as ladders).
• Ability to work in confined spaces.
• Ability to sit, stand, and/or drive for long periods of time.
• Lift up to 50 pounds.

Compensation and Benefits Package

Competitive Salary, bonuses, and merit pay

Nine (9) Observed Holidays Annually

Company Vehicle

Paid Time to Volunteer and/or Service the Community

Employee Recognition Program

Professional Development

Health Insurance

Dental Insurance

Supplemental Insurance Options

401(k) Retirement Plan

Paid Personal Time-Off

Employee Alarm System Pricing

Redwire is an Equal Opportunity Affirmative Action Employer and a drug-free workplace. We are committed to building a diverse and inclusive work environment.