PHLEBOTOMIST

Summary: Draws blood from patients in the hospital or nursing home, for analysis or other medical purposes by performing the following duties.

Essential Duties and Responsibilities include the following. Other duties may be assigned.

Performs Basic Registration Duties as follows:
a. Registers patients at off-site locations, gathering all necessary patient information including nature of illness/injury, emergency notification numbers, employer information, and insurance information. Inputs information into the computer system and scans copies of medical insurance cards.
b. Utilizes ABN software to determine if the ordered procedure/test will be covered by Medicare based on HCFA/CMS guidelines. Obtains patient signatures on ABN if appropriate.
c. Obtains necessary an appropriate signature of consent for treatment. (Complete the questions that apply to the service type).
d. Make necessary phone calls to physician offices to complete outpatient orders.
e. Completes MSP (Medicare Secondary Payer) for Patient Accounts department.
f. Generates all demographics and third-party payer information and documentation to provide seamless, accurate, and compliant patient record and billing process.
g. Complies with all state and federal regulations.

Assembles equipment such as tourniquet, needles, and disposable containers for needles, blood collection devices, gauze, cotton, and alcohol on work tray according to requirements for specified tests or procedures.

Verifies or records the identity of the patient and converses with the patient to allay fear of procedure.

Applies a tourniquet to arm, locates an accessible vein, swabs puncture area with antiseptic, and inserts the needle into vein to draw blood into collection tube or bag.

Withdraws needle applies treatment to puncture site, and labels and stores blood container for subsequent processing.

Performs finger stick or heel puncture, whichever method appropriate, to collect blood samples.

Collects throat and nasal swabs for culture or testing.

Maintains records and acts as receptionist, and performs any miscellaneous duties in the laboratory as assigned.

Processes and forwards send-out specimens to various reference labs.

Inventories, restocks and rotates supplies, discards outdated products, and specifies needs to appropriate ordering personnel.

Performs necessary instrument preventive maintenance procedures as required and reports all malfunctions immediately to the appropriate section leader.

Responds to STAT orders immediately, reporting the results within the specified times.

Supervisory Responsibilities

This job has no supervisory responsibilities.

Behavioral Competencies

To perform the job successfully, an individual should demonstrate the following competencies:

Decision Making/Judgment - Demonstrates the ability to secure and evaluate facts in making decisions and taking action and makes decisions in a timely manner; Makes good decisions when faced with new situations or incomplete information; Is able to effectively prioritize tasks; Approaches problems, challenges and new situations in an organized manner; Demonstrates flexibility and creativity in finding workable solutions and avoids recurring problems.

Communication/Interpersonal Skills - Demonstrates the organization's cardinal value; to honor the dignity and worth of each individual; Relates to others in an honest, straightforward fashion and is professional verbally and non-verbally; Resolves conflict in a positive manner; Actively listens with a sincere attempt to understand and values different points of view; Respects the confidentiality of patient and employee information.

Teamwork - Contributes to a climate where employees want to do their best and work together as a team; Accepts responsibility for establishing and maintaining a healthy relationship with every member of the staff; Assists co-workers as needed; Displays a positive, cooperative team attitude and recognizes the achievement of others.

Change Management - Is open to change and makes suggestions for change; Maintains a positive attitude regarding any changes.

Customer Service - Treats patients and co-workers with respect and professionalism; Assists others in the department and throughout the hospital; Takes initiative in working to solve customer complaints; Displays a can do attitude.

Stewardship - Demonstrates a commitment to cost-effectiveness and sound business practices; Conserves resources whenever appropriate.

Initiative - Recognizes and follows through with duties that need to be performed; Seeks out new assignments and assumes additional duties; Makes suggestions for improving procedures; Commits time and effort to hospital committees and community service; Participates in department in-service programs and takes responsibility for personal and professional growth.

Dependability/Reliability - Reports to work in a regular and timely manner and is willing to make schedule adjustments related to changes in workload activity; Accepts delegation responsibly and can be relied upon to perform duties and complete assignments independently and in a reasonable time frame; Observes appropriate work breaks and meal periods; Attends mandatory meetings and in-services; Demonstrates commitment and responsibility.

Qualifications: To perform this job successfully, an individual must be able to perform each essential duty satisfactorily. The requirements listed below are representative of the knowledge, skill, and/or ability required. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.

Education and/or Experience: High school diploma or equivalent required.
Language Skills: Ability to read and comprehend simple instructions, short correspondence, and memos. Ability to write simple correspondence. Ability to effectively present information in one-on-one and small group situations to customers, clients, and other employees of the organization.

Mathematical Skills: Ability to add and subtract two digit numbers and to multiply and divide with 10's and 100's. Ability to perform these operations using units of American money and weight measurement, volume, and distance.

Reasoning Ability: Ability to apply common sense understanding to carry out instructions furnished in written, oral, or diagram form. Ability to deal with problems involving several concrete variables in standardized situations.

Computer Skills: Basic PC skills preferred.

Certificates, Licenses, Registrations:

Phlebotomy certification preferred.
CPR certification required.

Age Specific Competencies: Knowledge and application of growth and development principles; utilization of effective communication strategies; implementation of specific technical factors.

Pediatric; newborn-12 years of age
Adolescent; 12-18 years of age
Adult; 18-65 years of age
Older Adult; 65+ years of age

Physical Demands: The physical demands described here are representative of those that must be met by an employee to successfully perform the essential functions of this job. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.

While performing the duties of this job, the employee is regularly required to stand and use hands to finger, handle, or feel. The employee is frequently required to walk; reach with hands and arms; talk or hear and taste or smell. The employee is occasionally required to sit and stoop, kneel, crouch, or crawl. The employee must regularly lift and /or move up to 10 pounds, and occasionally lift and/or move up to 40 pounds. Specific vision abilities required by this job include close vision, color vision, peripheral vision, depth perception and ability to adjust focus.

Must be free of all unlawful substances and alcohol.

Work Environment: The work environment characteristics described here are representative of those an employee encounters while performing the essential functions of this job. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.

While performing the duties of this job, the employee is occasionally exposed to moving mechanical parts; fumes or airborne particles; toxic or caustic chemicals; risk of electrical shock and vibration. The noise level in the work environment is usually moderate.