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in Marilla, NY
Service Advisor
•Today
Estimated Pay | $23 per hour |
---|---|
Hours | Full-time, Part-time |
Location | Marilla, New York |
Compare Pay
Estimated Pay We estimate that this job pays $23.05 per hour based on our data.
$15.46
$23.05
$41.12
About this job
Job Description
Job Description
Position Overview
The Service Advisor is responsible for building loyal clientele, building strong relationships, relaying technicians findings to our clients in a clear and educational way, and ensuring all service is performed at the highest level possible.
Benefits
About us
Automotive Alley opened it's 1st location in 2014, in Arcade, NY, and is a full service auto repair facility that works on all vehicles, Custom-Classic-Foreign-Domestic. We are a family owned and operated business, and enjoy building relationships with each and every one of our clients. Recently, we purchased a 2nd location in Marilla, NY and are hiring for all positions.
The Service Advisor is responsible for building loyal clientele, building strong relationships, relaying technicians findings to our clients in a clear and educational way, and ensuring all service is performed at the highest level possible.
Benefits
- 4 day work week, Monday - Thursday, 7am-6pm(Off Friday, Saturday & Sunday!)
- Paid Holidays/PTO
- Paid Training
- Employee & Health Benefits/Perks
- Advanced Technology/Tooling
- Clean/Active Work Environment
- Ensure clients receive prompt, courteous and effective service.
- Answer phones and schedules appointments with clients.
- Build thorough and complete estimates for service and repairs needed on clients vehicles based on technician findings and recommended OEM maintenance schedules.
- Prioritize required services and be prepared to provide options upon request.
- Keep clients informed on completion time, service expenses and possible changes.
- Ensure every client has a positive experience.
- Performing other duties as assigned by the department manager/supervisor.
- Strong communication & computer skills required to deal with clients, employees and vendors.
- Excellent interpersonal, customer service and organizational skills.
About us
Automotive Alley opened it's 1st location in 2014, in Arcade, NY, and is a full service auto repair facility that works on all vehicles, Custom-Classic-Foreign-Domestic. We are a family owned and operated business, and enjoy building relationships with each and every one of our clients. Recently, we purchased a 2nd location in Marilla, NY and are hiring for all positions.