Children's & Young Adult Care Coordinator

JOB TITLE: Children's & Young Adult Care Coordinator

SERVICE AREA: Care Coordination Services

PROGRAM: Care Coordination

STATUS: Full Time (35 hours per week), Hybrid Position

FLSA DESIGNATION: Hourly

SALARY: $22.37-$23.43 per hour

REPORTS TO: Supervisor

DEGREE: Bachelor’s Degree in Social Work or related field.

EXPERIENCE: Minimum of 2 years relevant experience with SED/SPMI or chronic physical health conditions; experience with linkage and coordination of community services and emergency services; experience in substance abuse treatment valued

BENEFITS:

• Hybrid work model available
• Health insurance with an HRA account (HRA-80% of the deductible), vision, and dental plans available (health insurance begins 1st day of month after 30 days of work service)
• Employees working at least 1,000 hours per year and who opt out of health insurance either upon hire or during the open enrollment period will receive a $750 lump-sum payment
• Flexible Spending accounts for both health and dependent care
• Employee Assistance Program available
• Employer paid short- and long-term disability insurance available
• Employer paid life insurance with the option to purchase additional coverage at group rates (available the 1st day of month after 30 days of work service)
• 401k Retirement Savings Plan – Agency contributes 1% of an employee’s salary after 1 year of service yearly AND in addition matches the first 3% that the employee contributes to their 401k Plan
• Mileage Reimbursement
• 15 Paid Time Off days, (PTO) in the first year (buy back, carryover, and transfer to Long Term Sick bank is also available at calendar year-end of unused PTO)
• Employee receives yearly - 1 floating holiday and 12 recognized Agency holidays
• Wage/Longevity Bonuses available
• Attendance Bonus available bi-annually
• Bereavement Leave – 4 work days of leave with pay available
• Staff Recognition/Staff Appreciation events
• Team Building and In-House training available offering learning and educational opportunities

AGENCY REQUIREMENTS:

• Valid NYS driver’s license
• Use of personal vehicle during work hours

AGENCY EXPECTATIONS:

• Demonstrates knowledge of the program, missions, and services of PCS.
• Complies with all policies and procedures of PCS (Collective Bargaining Agreement, and corporate Compliance Policies) and all governmental and legal requirements.
• Attends and participates in appropriate agency staff trainings and meetings.

• Advocates for cultural diversity/sensitivity as appropriate.
• Reports all suspected incidences of child abuse/neglect to NYS Mandated Reporter Hotline

GENERAL JOB RESPONSIBILITIES:

• Provide direct social work contacts to 15 Non-Medicaid (NMD) youth ages 5-18 and 10-15 Health Home Medicaid young adults (YA) who are age 18-25.
• Maintain consistent and on-going contact with youth, families, community providers, schools and any other services the youth is linked with while fulfilling unit of service expectations.
• Coordinate on an ongoing basis with providers and conduct team meetings biannually to develop a plan of care that matches the YA/youth’s areas of interest and need and that will assist in removing barriers to progress
• Assure youth has access to the Agency’s on call services for assistance after hours.
• Provide on call services after hours as scheduled
• Prepare professionally accurate and updated case documentation
• Meet with Program Supervisor on a regular, planned basis
• Participate in mandatory and optional trainings, including but not limited:
  1. CANS-NY Certification (annual recertification)
  2. NYS Mandated Reporter training (annually)
  3. Netsmart CareManager Training
  4. Engagement and Outreach
  5. Safety in the Community
  6. Trauma Informed Care
  7. Person Centered Planning
  8. Cultural Competency/Awareness
  9. LGBTQ Issues
  10. Meeting Facilitation
  11. Monthly Group Supervisions
• Advocate for cultural diversity, as appropriate
• Perform other duties as assigned by Administration

ADDITIONAL RESPONSIBILITES BASED ON POPULATION:

NON-MEDICAID JOB RESPONSIBILITIES:

• Conduct CANS-NY Assessments for the NMD youth to determine level of care and needs
• Enter youth’s demographic and assessment information into CAIRS for state level tracking

HEALTH HOME MEDICAID JOB RESPONSIBILITIES:

• Verify Medicaid status on a monthly basis or as frequently as needed

• Provide developmentally appropriate support and linkages for employment, education, housing and other resources to help maintain youth’s health and develop skills for adulthood

• Engage YA in their goal planning process

DISCLAIMER:

The information contained in this job description has been designed to indicate the general nature and level of work performed by employees within this classification. It is not designed to contain or be interpreted as a comprehensive inventory of all duties, responsibilities and qualifications required of this position.

EOE STATEMENT:

It is the policy of Pinnacle Community Services, Inc. to provide equal opportunity in employment and delivery of those we serve without regard to hire, promotion, layoff, recall or other terms and conditions of employment because of race, creed, age, color, sex, sexual orientation, religion, disability, national origin, gender identity, citizenship of any person, immigration status of any person who is not a citizen of the United States, or any other category protected by law. The prohibition of discrimination includes harassment. The people we serve include all those we serve and people service groups who request and are eligible for Pinnacle Community Services, Inc. Ongoing training is provided to assure adherence to this Policy. Pinnacle Community Services, Inc. is an Equal Opportunity Employer.