Sales Support Specialist

Conklin Office Furniture offers a diverse range of sustainable furniture solutions, including pre-owned and refurbished options. An industry leader with a rich 40-year history, our company has consistently excelled in delivering top-notch services and products, setting the standard for excellence in the field. As a pioneer in office furniture recycling since 1981, Conklin is committed to providing high-quality, environmentally conscious choices for businesses of all sizes and industries. Our product line includes: Eco Remanufactured, Eco Refurbished and New Gateway which separates us from our competition. Join a team of seasoned professionals who have been with the company for many years, contributing their wealth of knowledge and experience to foster a collaborative and supportive work environment.

We are seeking a dynamic Sales Support Specialist/Account Manager in our Holyoke, MA office to partner with our sales team and meet customer satisfaction goals by means of interacting with customers daily and responding to their questions or guiding them to the appropriate service person.

The role of the Sales Support Specialist entails entering and processing sales orders as needed for multiple sales people, preparing correspondence, reports and creating proforma invoices. This includes, but not limited to, tracking shipped orders, reminders to the sales team of deliveries, revisions and/or date changes.

This is a full-time position, Monday-Friday 8:30am-5:00pm in our Holyoke, MA office

Qualifications:

• 1+ year Customer service or Account Management experience within the furniture industry preferred.
• Excellent verbal and written communication skills
• Proficiency with Microsoft Office Suite
• Eager and willing to add to their knowledge base and skills
• Excellent problem-solving and decision-making skills
• Positive attitude, teamwork and self-management capabilities
• Able to prioritize workload efficiently

Pay Range: from $21.00 HR

We recognize that attracting the best talent is key to our strategy and success as a company. As a result, we aim for flexibility in structuring competitive compensation offers to ensure we are able to attract the best candidates. The quoted salary range represents our good faith estimate as to what our ideal candidates are likely to expect, and we tailor our offers within the range based on the selected candidate's experience, industry knowledge, location, technical and communication skills, and other factors that may prove relevant during the interview process.

Pay-for-performance is a key element in our strategy to attract, engage, and motivate talented people to do their best work. Similarly to salary, for bonus eligible roles, targets are set based on a variety of factors including competitive market practice.

If you are a passionate and driven professional with a proven track record in B2B sales and a keen interest in the office furniture industry, we invite you to apply for this exciting opportunity. Join Conklin Office Furniture in revolutionizing workspaces and shaping the future of office environments!

We are committed to Employment Opportunity without regard for race, ethnicity, gender, protected veteran status, disability, sexual orientation, gender identity or religion.