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Hours Full-time
Location Saint Louis, Missouri

About this job

This posting has been extended beyond the initial anticipated closing date. 

 

JOB SUMMARY


This position serves as a liaison between the Procurement Operations eProcurement and Contracts Solutions Team and Business Unit (BU) end users, providing business process solutions to meet the end users’ needs. This role requires an understanding of procurement and contracts processes for BUs supported, as well as an understanding of the organization’s procurement systems and capabilities. Utilizes combined understanding of business process and technical capabilities to implement optimal solutions that meet the business’ needs/challenges.
 


MAJOR DUTIES AND RESPONSIBILITIES

  • Actively and consistently support all efforts to simplify and enhance the customer experience.
  • Gather, refine, and validate end user business requirements, interdependencies, potential risks and issues using all available techniques, including interviews, user stories/requirements, prototyping, data analysis, business process descriptions, use cases, scenarios, business analysis, and workflow analysis.
  • Provide functional assistance in identifying, evaluating, and developing systems and/or business processes to meet user requirements. Maintain supporting functional and technical documentation.
  • Communicate and collaborate with internal users, and articulate and distinguish user requests from the underlying need.
  • Assist with project scope, deliverables and milestones, business process design (or redesign) and documentation as needed.
  • Monitor project progress which encompasses requirement elicitation, system / port design, user / functional requirements documentation, test plan /scenario creation and final defect tracking.
  • Assist in creation of process and business flows using Visio or other tools by collaborating with the development team and BU end users.
  • Assist in creating and reviewing system reference guides, training materials, end user communication and business process diagrams to support change management.
  • Stay abreast of best practices and changing functionalities in the various systems to develop domain knowledge and assist in developing recommendations for enhancements or changes.
  • Understand the interaction of data between the various P2P applications and ERP.
  • Ensure effective communication with all areas of the enterprise that impacts the scope, risk and resources of work effort being managed.
  • Communicate, build strong relationships, and work closely with P2P support and internal IT to resolve system, data related and/or workflow issues.
  • Perform other duties as requested.

REQUIRED QUALIFICATIONS
Required Skills/Abilities and Knowledge

  • Ability to read, write, speak and understand English
  • Troubleshooting skills with ability to isolate and resolve problems
  • Ability to build trust and relationships with Procurement, IT and end users/Business Units
  • Demonstrated ability to be detail orientation with emphasis on accuracy and analysis of various data structures
  • Demonstrated written and oral communication skills
  • Ability to prioritize and organize effectively
  • Ability to work independently, as well as in a collaborative and dynamic team environment
  • Ability to handle multiple projects and seek input to prioritize
  • Ability to analyze and interpret data

 
 Required Education

  • Bachelor’s degree or equivalent combination of education and experience

Required Related Work Experience and Number of Years

  • Business/System analysis - 0-2 years
  • Managing Projects - 0-2 years
  • P2P experience (Ariba/SAP platforms in an On-Demand environment preferred) - 1+ years
  • Experience working with a software development lifecycle methodology - 0-2 years 

PREFERRED QUALIFICATIONS

Preferred Skills/Abilities and Knowledge

  • Ability to analyze and interpret data
  • Ability to identify and articulate business problems/opportunities
  • Ability to communicate orally and in writing in a clear and straightforward manner
  • Ability to build strong relationships
  • Ability to define key performance indicators / metrics
  • Ability to document and prepare data-driven presentations
  • Ability to solve problems while working under pressure
  • Ability to manage multiple activities at one time, and prioritize and organize effectively
  • Ability to show judgment and initiative and to accomplish job duties
  • Ability to learn new processes and technologies
  • Ability to use Excel
  • Knowledge of data and reporting development processes
  • Ability to learn the development process and to develop technical problem solving skills
  • Ability to take non-technical requests and convert them to business requirements
  • Ability to perform analytical and system support duties

 
 
Preferred Education

  • Bachelor’s degree in Business or Supply Chain Management preferred
     

WORKING CONDITIONS

  • Hybrid Schedule- three days in office weekly 
  • Travel as required
     
     

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