Auto Appt Schedulers / Customer Svc, $18 - $21/Hour + Bonuses! - Full-time

105 Glen St., Glen Cove, NY 11542


 

Previous Customer Service & Experience Handling High Call Volume in any Industry Preferred.

is HIRING NOW for friendly BDC Service Representatives to set up service appointments, answer inbound service calls, and, most importantly, provide excellent customer service for our busy Service Department! We offer paid training, a great benefits package, and advancement opportunities to all of our employees!

Those with previous Clerical, Business Development, or Call Center experience are encouraged to apply! We promote a team-oriented environment where each employee has the mentorship, support, and tools they need to succeed in their career. Apply online today!

We offer:

• $18 - $21 an hour + Bonuses!
• Continued, Paid Training
• Medical, Dental & Vision Insurance
• 401(k) Retirement Plan
• Paid Vacation & Sick Time
• Employee Discounts on Products & Services & Vehicle Purchase Plans
• Full-time Position, 5-Day Work Week
• Clearly Defined Career Path for Advancement
  
  
  

Responsibilities - BDC Service Representative:

• Answer incoming calls and work with vehicle owners to book appointments for vehicle service
• Schedule automotive service appointments
• Call customers to confirm service appointments and/or remind them when their vehicle is due for its next service
• Assist with recalls: The Service Manager will supply a list of customers in our database with open recalls and/or due maintenance
• Call customers who need the recall completed on their vehicle and set an appointment that is mutually convenient for the customer and service department
• Assist with other duties as needed / assigned
  
  
  

Requirements – BDC Service Representative:

• This is an onsite position
• Automotive dealership experience is a plus!
• Great phone voice and experience handling high call volume
• Must have the ability to multi-task
• Must be skilled with Computer Data Entry and Microsoft Word & Excel, as well as a Multi-Line Phone systems
• Must be reliable
• Professional appearance and a positive attitude
• Valid driver's license and clean driving record
• Please upload your resume. Completing the online assessment will grant you priority consideration!
• Applicants must pass pre-employment screening