Senior Manager, Technology - Enterprise Capability PMO/Technical Project Management Office

With minimal direction, provide management for areas of responsibility, setting the direction for operations and change-the-business across technical functional areas or lines of business. Is responsible for knowledge of disparate technology for strategic use throughout the enterprise, possibly including one or more of the following functions: software engineering, platform system development, information security, enterprise architecture, infrastructure (including data center, network, and telephony) and/or Program/Project Management. Provide a platform for continuous improvement and transformation to better meet GTS and business needs.

Provide direction to the team as required

Inform others of high-level technical impediments spanning across technology areas, businesses, or technology crises; provide updates, and progress in relationship to timelines or SLAs, partnering and building a relationship with key stakeholders for planning and execution

Consistently meet deliverables' target date or within expected timeframe

Provide technology functional planning in support of GTS and company direction and overlaying strategies for technical infrastructure, architecture, application systems, and/or related business processes within technical functional area, and ensure proper functioning and cohesive implementation

Direct technical daily, quarterly, and annual planning for group

Engage team and peers in opportunity identification to further enhance/deliver technology

Drive and adopt functional change within technology group and adjacent areas through smaller incremental and step changes

Engage in reactive and proactive issue identification, problem-solving, and action extending beyond the team

Active participant in determining or developing best practices for technology functional areas, and technology within the overarching function, possibly including but not limited to software engineering, platform system development, information security, enterprise architecture, and/or infrastructure (including data center, network, and telephony)

Identify operational and strategic risks; mitigate identified risks

Remain current on new technology and methods to ensure state-of-the-art and cost-effective solutions to business processes

Coordinate training to ensure all departmental staff have appropriate skill sets and receive appropriate information/instruction

Job Specifications

Typically has the following skills or abilities:

Bachelor's degree in related field or equivalent experience; Minimum of 1 additional year of experience related to functional area

Minimum of 3 years of management experience with responsibilities for hiring, training, assigning work, and managing performance of direct reports

In-depth knowledge of primary technology area

Strong demonstrated people skills and technical visionary skills

Prefer experience managing multiple technology functions

Preferred Skills

Experience interacting with sponsors, stakeholders, and executive leadership to ensure meeting or exceeding project deliverables

Successful background in identifying and driving communication around high-level technical impediments spanning across technology areas. Ability to provide updates, and progress in relationship to timelines or SLAs, and experience partnering with key stakeholders for planning and execution

Solid understanding of how to manage and direct program, project managers and analysts working on the portfolio to ensure that project quality and project management standards are followed and continually improved

Ability to plan, implement, and continuously improve program and project management best practices and toolsets to streamline project processes and procedures and maximize operational effectiveness

In-depth knowledge and demonstration of skills in Program and Project Management methodologies across various technology areas

#LI-REMOTE

#LI-VISIONCARE

Compensation range for the role is listed below. Applicable salary ranges may differ across markets. Actual pay will be determined based on experience and other job-related factors permitted by law. As a part of the compensation package, this role may include eligible bonuses and commissions. For more information regarding VSP Vision benefits, please.

Salary Ranges: $102,000.00 - $166,000.00

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