Assoc Client Services Mgr

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Weekly Pay

Job Description:
Answer incoming telephone inquiries from clients regarding the format, submission and receipt of payroll contribution files, assistance with website navigation, password resets, troubleshooting and general inquiry and research. Some client calls backs may also be required to share results of additional research or to ask follow up questions as needed.8 hour shifts (with a 30 minute lunch) range from 8:00-4:30 CT Monday through Friday.Qualifications: Associates Degree preferred in Business, Psychology, Marketing or Finance Solid customer service experience is required, preferably in a call center environment Critical thinking and problem solving Intermediate Computer skills and basic knowledge of MS Excel Ability to thrive in a fast-paced environment Demonstrated flexibility in work hours and must be available to work during established call center hours Expected to take calls 90% or more of the day supporting 30-45 calls daily.

Full-time, Part-time
$20.63/hr

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