General Manager, Bar Bibi & Pool Experience - Full-time

Compensation Type: Yearly Highgate Hotels:

LEFT LANE Hospitality in partnership with Highgate Hotels is excited to introduce the Hotel Bardo. LEFT LANE Hospitality is a vertically integrated company specializing in acquiring and transforming hotels that share a common thread of textured history and progressive cultural landscapes. Committed to fostering a warm, welcoming, dynamic, and inspiring workplace and company culture where our team members are inspired to create moments of exceptional rarity through dynamic guest experiences and warm anticipatory service. We believe in making powerful first and lasting impressions and want both our guests and team members to feel known, looked after, and at home. How we want our guests to feel when staying with Us is the same as…how we want our team to feel every day.

 

Highgate, is a hospitality forward company that provides expert guidance through all stages of the property cycle, from planning and development through recapitalization or disposition. Highgate has a proven record of developing its diverse portfolio of bespoke lifestyle hotel brands, legacy brands, and independent hotels and resorts with contemporary programming and digital acumen.

Location:

 

 

Hotel Bardo Savannah

 

More than a hotel, Bardo is equal parts urban resort and neighborhood clubhouse. A collection of ephemeral moments, chance encounters, and stirring experiences from morning to night. Moments of exceptional rarity, tucked into a historic and beloved Savannah icon.

 

Overview:

We are seeking a General Manager to oversee Bar Bibi and the Pool Experience at Hotel Bardo Savannah. This individual is a “culture setter” who embodies the Bardo brand and sets the standard for impeccable and anticipatory service. The General Manager will lead, train, and inspire our Bar Bibi and Pool Experience teams to create and deliver lasting impressions to our guests and members. The ideal candidate is committed to fostering a dynamic and elevated resort environment and delivering exceptional experiences.  This position is based in Savannah, Georgia.

Responsibilities:

• Oversee all aspects of the Bar Bibi and Pool operations, ensuring effective and efficient day-to-day functioning
• Recruit, train, and manage team members including bartenders, servers, pool experience models, and support staff
• Oversee the Courtyard during operating hours that require service from Bar Bibi
• Implement strategies to enhance the guest and club member experience at Bar Bibi and the Pool
• Ensure that every guest and club member receive personalized and attentive service, addressing concerns or issues promptly and professionally
• Develop and manage budgets for Bar Bibi, the Courtyard and the Pool, monitoring expenses and revenue. Identify opportunities for cost savings and revenue generation
• Work collaboratively with the culinary team to ensure seamless coordination between the kitchen and the front-of-house
• Partner with brand team to ensure brand and service standards, rituals and resort programming are met and well-maintained
• Maintain high standards of cleanliness, presentation, grooming standards, and service quality at Bar Bibi and the Pool
• Identify areas for improvement and implement initiatives to improve efficiency, productivity, and guest and club member satisfaction
• Stay informed about industry trends and best practices, incorporating new ideas as appropriate

Qualifications:

• Passionate about food & beverage and elevated service, with advanced knowledge of F&B operations, ideally within luxury and/or resort environment
• Management experience with bar and pool operations, including beverage service, food safety standards, and guest relations
• Hard-working team player with a positive attitude and meticulous attention to detail
• Excellent problem-solving skills and the ability to make sound decisions under pressure
• Ability to multi-task, and make decisions in a fast-paced environment
• Excels at written and verbal communication
• Excellent presentation and grooming standards
• Ability to endure abundant physical movement in various work areas