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est. per hour
Customer Service Representative ($16-18/hr) Onsite
•12 days ago
| Estimated Pay | $19 per hour |
|---|---|
| Hours | Temporary |
| Location | Dublin, OH, United States Dublin, Ohio |
Compare Pay
Estimated Pay We estimate that this job pays $19 per hour based on our data.
$14.15
$19.00
$26.92
About this job
Kelly is seeking a Customer Service Representative to be the voice of our client via phone and email communication. As a representative, you will handle incoming calls and emails from the receptionist and provide exceptional customer service to clients. This is a non-customer facing role, where you will primarily interact with customers remotely. Training will be provided for all processes, and no advanced knowledge or degree is required. We value attention to detail, multitasking skills, and a professional phone and typing skills.
Job Specifications:
- Job Type: Customer Service Representative (on-site)
- Location: Dublin, OH
- Pay Rate: $16-18/hour
- Shift: Monday-Friday, 9:00am-5:00pm (9am-5:30pm w/30-minute lunch)
Roles and Responsibilities:
- Handle incoming calls and emails from the receptionist and provide excellent customer service
- Utilize Outlook, our website/software, and Microsoft products to effectively communicate with clients
- Follow company guidelines and procedures to ensure customer satisfaction
- Resolve customer complaints and inquiries in a timely and professional manner
- Collaborate with internal teams to address customer needs and escalate complex issues when necessary
- Maintain accurate and detailed records of customer interactions and transactions
- Continuously update knowledge of company products, services, and policies
Qualifications & Skills:
- Reliable transportation to get to and from work
- Attention to detail and ability to multitask
- Excellent verbal and written communication skills
- Strong problem-solving and decision-making abilities
- Ability to work independently and as part of a team
- Previous customer service experience is a plus, but not required
#CB #P1
Kelly Services is proud to be an Equal Employment Opportunity and Affirmative Action employer. We welcome, value, and embrace diversity at all levels and are committed to building a team that is inclusive of a variety of backgrounds, communities, perspectives, and abilities. At Kelly, we believe that the more inclusive we are, the better services we can provide. Requests for accommodation related to our application process can be directed to Kelly’s Human Resource Knowledge Center. Kelly complies with the requirements of California’s state and local Fair Chance laws. A conviction does not automatically bar individuals from employment.
Job Specifications:
- Job Type: Customer Service Representative (on-site)
- Location: Dublin, OH
- Pay Rate: $16-18/hour
- Shift: Monday-Friday, 9:00am-5:00pm (9am-5:30pm w/30-minute lunch)
Roles and Responsibilities:
- Handle incoming calls and emails from the receptionist and provide excellent customer service
- Utilize Outlook, our website/software, and Microsoft products to effectively communicate with clients
- Follow company guidelines and procedures to ensure customer satisfaction
- Resolve customer complaints and inquiries in a timely and professional manner
- Collaborate with internal teams to address customer needs and escalate complex issues when necessary
- Maintain accurate and detailed records of customer interactions and transactions
- Continuously update knowledge of company products, services, and policies
Qualifications & Skills:
- Reliable transportation to get to and from work
- Attention to detail and ability to multitask
- Excellent verbal and written communication skills
- Strong problem-solving and decision-making abilities
- Ability to work independently and as part of a team
- Previous customer service experience is a plus, but not required
#CB #P1
As part of our promise to talent, Kelly supports those who work with us through a variety of benefits, perks, and work-related resources. Kelly offers eligible employees voluntary benefit plans including medical, dental, vision, telemedicine, term life, whole life, accident insurance, critical illness, a legal plan, and short-term disability. As a Kelly employee, you will have access to a retirement savings plan, service bonus and holiday pay plans (earn up to eight paid holidays per benefit year), and a transit spending account. In addition, employees are entitled to earn paid sick leave under the applicable state or local plan. Click for more information on benefits and perks that may be available to you as a member of the Kelly Talent Community.
Why Kelly®?
As a worker today, it’s up to you to take charge of your career and look for opportunities to learn, grow, and achieve your potential. Helping you find what’s next is what we’re all about. We know what’s going on in the evolving world of work—just ask the 440,000 people we employ each year. Connecting with us means getting the support, guidance, and opportunities needed to take your career where you may have never imagined.About Kelly
Work changes everything. And at Kelly, we’re obsessed with where it can take you. To us, it’s about more than simply accepting your next job opportunity. It’s the fuel that powers every next step of your life. It’s the ripple effect that changes and improves everything for your family, your community, and the world. Which is why, here at Kelly, we are dedicated to providing you with limitless opportunities to enrich your life—just ask the 300,000 people we employ each year.Kelly Services is proud to be an Equal Employment Opportunity and Affirmative Action employer. We welcome, value, and embrace diversity at all levels and are committed to building a team that is inclusive of a variety of backgrounds, communities, perspectives, and abilities. At Kelly, we believe that the more inclusive we are, the better services we can provide. Requests for accommodation related to our application process can be directed to Kelly’s Human Resource Knowledge Center. Kelly complies with the requirements of California’s state and local Fair Chance laws. A conviction does not automatically bar individuals from employment.
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