Bilingual Customer Service Representative

We are currently seeking outgoing, results-oriented customer service professionals to join our team. The ideal candidate will have excellent communication skills, a positive attitude and friendly demeanor. Customer Service Representatives are responsible for a overseeing the handling of all funding activities for a group of assigned accounts. Customer Service Representatives are the main point of contact for Express Freight Finance clients and are responsible for managing all aspects of the relationship.

Responsibilities:

· Process and review funding requests for clients

· Review client performance and client analysis

· Manage client relationships

· Identify potential red flags and issues and communicate information to the Operations Manager

Requirements:

· Prior business to business customer service experience

· Computer proficient and a working knowledge of Microsoft Office products

· Ability to multitask and prioritize competing agendas

· Ability to self-manage and be proactive

· Fluent Spanish/English bilingual skills preferred but not required