Branch Office Coordinator

Growing Home Medical Equipment company seeking organized, motivated, and results driven individuals to add to our team as a Branch Office Coordinator in our Augusta, GA location.

In this role, you will be responsible for the following:

• Answer calls from patients, physicians, caregivers, and case managers in a friendly, organized, and professional manner.

• Address questions and concerns concisely and professionally, routing calls as needed to the appropriate staff for further assistance.

• Monitor incoming faxes for new orders, communicate with referral sources upon fax receipt, route order to appropriate office for follow up.

• Communicate information to team members in an organized, timely, and professional manner.

• Complete follow up audits of referrals to ensure timely processing was completed.

• Identify performance improvements for processes and present findings to management as requested.

The ideal candidate will possess the following:

• Critical thinking and problem solving capabilities

• Friendly, energetic demeanor; ability to communicate professionally both verbally and in writing

• Ability to multitask and prioritize tasks based on level of urgency

• Strong computer and phone skills

• Background in medical office coordination and/or medical billing and coding

• Bachelor’s degree preferred, or equivalent combination of education and experience

Job Type:

In office position, full time