Call Center Representative

Position Title: Customer Support Representative/Account Representative-Sr

Location:4343 Easton Commons Columbus OH 43219

Duration:6months Contract

Pay rate: $19.17/hr. on w2.

Preference Criteria:

• We prefer candidates with either a College Degree or Previous Contact Center Experience.

Position Description: Join our Client as a Customer Support Representative where you'll handle incoming phone calls regarding various service inquiries. You'll respond with accuracy and efficiency, consistently meeting key department performance metrics. Functional support areas include cash management products, online services, and general account or financial-related inquiries. Successful applicants will be highly professional, career-driven, and committed to delivering world-class service.

Key Responsibilities:

• Addressing incoming phone calls with a high degree of accuracy and efficiency.
• Providing support on cash management products, online services, and general financial inquiries.
• Contributing to a fast-paced, team-oriented environment.
• Multi-tasking and adjusting quickly to changes in a busy financial service center.

Qualifications:

• Preference for a College Degree or Previous Contact Center Experience.
• Highly professional, career-driven, and committed to delivering world-class service.
• Excellent communication skills and ability to work effectively in a team environment.
• Strong aptitude for multitasking and adjusting to fast-paced environments.

Why Join Us:

• Opportunity to work with a reputable financial institution.
• Dynamic and collaborative work environment.
• Competitive compensation package and opportunities for career advancement.
• Be part of a team dedicated to delivering excellence in client service.

Apply Now: If you are highly professional, driven, and committed to delivering world-class service, we invite you to apply for the role of Customer Support Representative. Join our client and be part of a team that thrives in a fast-paced and dynamic environment.

Apply today and take the first step towards a rewarding career!

Warm Regards,

Nafisa Naaz (She/Her)

Senior Associate Recruiter

  801-893-6055     nafisa.naaz@russelltobin.com

  420 Lexington Ave, 30th FL. • New York, NY 10170