Creative Repair Specialist

Do you get excited about growing with a new business? Do you strive to wow your customers and enjoy the satisfaction of a job well-done? At Surface Experts, we believe in a culture of caring for our employees and helping them succeed in life. We provide a service you can be proud of with a team you'll enjoy working with.

We are a national franchise and are growing our local team. As a Surface Experts Field Technician, your job is to repair small spot damage on interior surfaces, such as countertops, appliances, tubs, floors, glass cooktops, etc. You will build relationships with customers built upon trust, reliability and quality service. You will look for opportunities to expand our sales and services by educating customers on our unique services.

Job Duties and Responsibilities:

• Fulfill repairs onsite
  • Travel within the Kansas City area (primarily north and downtown) to reach customer sites
  • Complete quality repairs following Surface Experts training process
  • Apply problem-solving skills to identify the appropriate solution for each repair
• Build customer relationships
  • Provide high quality service
  • Communicate frequently and consistently
  • Identify additional opportunities and educate customers on available services
• Work as a team to collaborate and reach goals

Required Qualifications:

• Excellent communication and collaboration skills
• Ability to see color and match subtle hues
• Attention to detail
• Commitment to quality work within reasonable timelines
• Customer service experience and qualities
• Professional, caring and service-minded
• Licensed to operate a passenger car and have a clean driving record
• Ability to lift 30 pounds, climb stairs, and kneel to access repairs
• Excitement and energy to be part of something new with huge growth potential

Preferred Experience:

• Experience working with your hands in similar work, either professional or hobby, such as maintenance, construction, various arts or trades, restoration and home projects, etc
• Experience in related industry, such as property maintenance, construction or trades

Job Benefits:

• Competitive compensation with bonus opportunity and add-on commissions
• Paid holidays
• Paid time off after six months
• Paid training
• A company car for completion of job duties
• Wellness stipend for assistance with medical benefits
• Cell phone or monthly stipend provided

Experience a Day-in-the-life of a Surface Experts Technician: https://www.youtube.com/watch?v=vJ0nCFdtqqs

This franchise is independently owned and operated by a franchisee. Your application will go directly to the franchisee, and all hiring decisions will be made by the management of this franchisee. All inquiries about employment at this franchisee should be made directly to the franchise location, and not to Surface Experts Corporate.