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Front Desk Manager
•6 days ago
| Estimated Pay | $12 per hour |
|---|---|
| Hours | Full-time, Part-time |
| Location | Lexington, Kentucky |
Compare Pay
Estimated Pay We estimate that this job pays $12.24 per hour based on our data.
$10.37
$12.24
$14.07
About this job
Job Description
Job Description
The following provides a detailed description for the position of Front Desk Manager Actual duties performed may vary slightly. The Front Desk Manager is responsible for overseeing all operations of both clubs at our Tate's Creek and West Main locations.
Essential Duties and Responsibilities
- Oversee all front desk, playroom and janitorial staff.
- Create employee schedules.
- Hire and train all front desk and playroom employees.
- Manage member accounts.
- Contact and resolve all delinquent member accounts.
- Complete all membership cancellations accordingly with the member's contract and company policies.
- Stay up to date on Company pricing and promotion schedule.
- Maintain information on club history, background, philosophy, facilities, staff and policies.
- Understand and adhere to Company policies and procedures.
- Maintain a positive relationship with the entire staff. Support other employees in achieving their goals.
- Handle cash drawer and check transactions.
- Order retail items and complete monthly inventory.
- Maintain a clean and operationally sound facility.
- Prioritizes time and tasks efficiently.
- Excellent communication and customer service skills.
- Thorough understanding of Proof Fitness membership systems.
- Basic computer skills.
Required Experience, Education and Certifications
- Experience in managing staff.
- High school diploma or General Education Diploma (GED)
- Current CPR certification and basic first aid training within 60 days of hire
Physical Requirements
- Position duties require daily standing, walking, sitting, lifting, bending, squatting and reaching.
- The physical demands described here are representative of those that must be met by an employee to successfully perform the essential functions of this job.
- Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.
Language Skills
- Ability to read and interpret common business related documents such as the Proof Fitness membership agreement.
- Ability to respond, verbally and in writing, to common inquiries or complaints from customers or members of the business community.
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