Medical Front Office Clerk

Department:
PMG Neuro/Ortho

Schedule/Status:
8:00am-5:00pm; Full Time

Standard Hours/Week:
40

Location:
Port St. John

General Description:
Under the direction of the Site Manager, this position is responsible for being the point person for patients and visitors. Responsible for greeting patients, appointment scheduling, insurance verification, collection of copays, filing and phone communications.

Key Responsibilities:

• Greets patients and visitors in a courteous and friendly manner both in person and via telephone; answering questions and taking messages if needed, scheduling appointments.
• Prepares new charts, files and maintains patient records; maintains, organizes and pulls charts for upcoming patient appointments.
• Confirms appointments with patients via telephone one day prior to scheduled appointment.
• Check in patients confirming accurate and updated patient and insurance information is in chart as well as the EMR.
• Perform billing and bookkeeping functions including collection of cash payments, posting and balancing daily sheets of transactions and balancing deposits according to set billing protocols.
• Check out patients; accurately enter charges into computer, collecting all co-pays and out of pocket charges prior to patient leaving.

Requirements:

Formal Education:

• High school diploma or GED required.

Work Experience:

• 0 years to 1 years

Required Licenses, Certifications, Registrations:

• None required