Office Coordinator

Office Coordinator

Fire and Ice Heating & Air Conditioning has been providing HVAC services to the Columbus and surrounding area for over 16 years! Our team of professionals is focused on providing top-notch quality service and we pride ourselves in our honest and ethical workmanship we deliver. We value community involvement and participate in a variety of local programs including The James Cancer Center, Heat The Town and DAV just to name a few.

We are looking for an energetic, highly organized Office Coordinator to join our team in Columbus! In this role, you will schedule sales appointments and assist sales personnel in closing jobs. Assist the sales department in maintaining a positive, productive open line of communication between the customer, and all company departments. The Office Coordinator will act as a liaison between the customer and the company, making sure that customer needs are met.

Why Choose Fire & Ice?

• Highly competitive pay including bonuses and SPIFFs
• Company paid training
• Advancement opportunities
• Stable, year round work
• Health, Dental, Vision, Life, and Supplemental insurance
• Paid Vacation and Time off
• Paid Holidays
• 401K with 5% company match
• Tool purchasing program

Pay: $19.00-$23.00/hr.- Depending on Experience

Schedule: Monday - Friday: 8:00 am to 4:30 pm

Primary Job Duties:

• Answer inbound calls
• Outbound calls to fill Sales team schedules
• Respond to customer inquiries, converting calls to scheduled sales leads
• Make recommendations based on customer needs through education and product offerings
• Provide weekly reports of lead generation and sales to the Manager
• Administrative support to assist with the overall efficiency of the Sales Dept

Required Qualifications:

• High school diploma or GED
• 2+ years of relevant working experience
• Excellent verbal skills
• Well organized and ability to work independently
• Professional phone skills
• Creative thinker
• Strong interpersonal skills
• Energetic personality
• Teachable
• Timely in all work and attendance