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in Detroit, MI
Hotel Catering Sales Coordinator
•11 days ago
Estimated Pay | $35 per hour |
---|---|
Hours | Full-time, Part-time |
Location | Detroit, Michigan |
Compare Pay
Estimated Pay We estimate that this job pays $35.4 per hour based on our data.
$16.63
$35.40
$49.61
About this job
Job Description
Job Description
Essential Duties & Responsibilities:
- Prepare Banquet Event Orders (BEO'S) as per client needs (Catering Only) and communicate specific needs, contracted/agreed-upon details, and pricing for the meeting, event, or program.
- Promptly follow up on all customer calls and requests in an efficient and expedient manner Type all correspondence pertaining to the department.
- Maintain accurate event details, guaranteed guest counts, billing information, tax-exempt status, and verification of payment in company software systems.
- Provide detailed information on meeting-specific needs throughout the entire booking process from negotiation through departure.
- Maintain the Posting Master (PM) account ledger by keeping track of all open PM accounts.
- Assist the Catering Sales Manager with tastings and site visits.
- Maintaining various virtual filing systems, including vendor information for each function.
- Develop weekly and monthly reports.
- Willingness to work in a team environment toward the common goal.
- Performs other duties as assigned by the Director of Sales.
Basic Qualifications & Skills:
- Must have a high-school diploma or equivalent.
- Demonstrated proficiency in Microsoft Office Suite.
- Strong communication and presentation skills, both verbal and written.
- High work ethic and self-initiative.
- Someone who enjoys working as and being part of a team that provides great experiences for our guests.
Preferred Qualifications & Traits:
- Previous Food and Beverage experience.
- OPERA system experience.
- Previous hospitality experience.
- Significant customer service experience.
- Strong problem-solving and organizational skills.
- Attention to detail and ability to exceed quality standards.
- Enthusiastic and positive energy.
- Multi-tasking ability.