Server - Star Noodle - up to $1000 Signing Bonus

Server Job Profile

Description: A server at Star Noodle is responsible for sharing the Star Experience with each of our guests. Their knowledge and pride in our product perpetuates the experience and is critical to maintaining the vision at Star Noodle.

The ideal candidate for this position:

• Has 2 years experience working in customer service and/or the food service industry
• Can work a flexible schedule including:
• Day Shifts from 10am 4:30+pm
• Evening Shifts from 3:45pm 10+pm
• Weekend Shifts
• Holiday Shifts
• Has a reputation for giving great service to guests and coworkers
• Is enthusiastic about sharing our exceptional service standards with our guests
• Can maintain a pleasant smile and demeanor throughout the shift
• Has a proven sales record
• Can handle multiple tasks at one time
• Is self motivated, especially under pressure
• Is able to maintain "on stage" presence throughout shift
• Is able to learn and retain new flavors/ingredients
• Communicates Enthusiasm in person and over the phone
• Has good problem solving skills
• Is able to pass and practice the Maui County Department of Liquor Test
• Is able to pass and practice the TiPS training course

Performance Characteristics:

• Enthusiastic
• Outgoing
• Fast Learner
• Retains Information
• Detail Oriented
• Team Player

Performance Expectations:

• Makes eye contact and greets guests with authentic enthusiasm
• Treats customers and co-workers with courtesy and respect
• Answers the phone with a smile and takes to-go orders as needed
• Can lift and carry up to 50 pounds
• Can communicate effectively to both customers and co-workers during busy periods
• Accurately describes menu items and daily specials in an appealing way
• Suggests items to create a positive experience for guests regardless of sales price
• Participates in food delivery to guests as available
• Communicates to supervisors when help is needed to maintain customer service
• Is knowledgeable of the menu and able to answer guests questions
• Pre-busses tables for faster clearing/cleaning
• Clears and Cleans tables own section as a priority with assistance from others as available
• Positively responds to requests for assistance from co-workers and guests
• Remains within viewing of the guests throughout shift
• Is able to prioritize hot food delivery over all else
• Takes initiative to help in any area of the restaurant when slow