Pharmacy Technician

Northwest Human Services is a non-profit leader in providing advocacy, quality healthcare and social services in Marion and Polk counties since 1970. We are a mission focused organization providing compassionate and professional medical, dental, psychiatry, mental health, and wraparound services for those in our community who need it most – uninsured and underinsured individuals, families, the disenfranchised, the homeless, and migrant workers.  As a Federally Qualified Community Health Center we value a culture of equity, diverse perspectives, and life experiences. Our organization embraces innovation, collaboration, and work-life harmony. We offer job stability, a comprehensive benefits package, and an opportunity to serve and support our diverse community.

Pharmacy Technician

LOCATION: West Salem Clinic | 1233 Edgewater St. NW, Salem OR 97304

POSITION STATUS:  Full-time | Monday – Friday 

Northwest Human Services is currently seeking a certified Pharmacy Technician to join our Team at our West Salem Clinic! 

YOUR ROLE:

The Pharmacy Technician is responsible for assisting with prescription refill requests based on physician managed medication refill protocols. Under the direction of the practitioner utilizes physician managed protocols to expedite prescription refill requests. The Pharmacy Technician records data in the patient’s electronic medical record and communicates to patient’s practitioner and other health care team members as needed in an accurate and timely manner. Coordinates medication prior-authorization requests from patients and community pharmacies by providing necessary clinical documentation for health plan review. Verifies prescription benefits and medication formularies for patients as needed. Contacts insurance companies as necessary to acquire prior authorizations. The Pharmacy Technician contributes to maintaining the patient’s health care record through careful, accurate and complete documentation of the elements under their responsibility. Thy work in conjunction with the medical staff to provide comprehensive, quality, and accessible health care services to the community. NWHS is dedicated to the wellness, compassion, affordability, and excellence of care.

SPECIFIC DUTIES:

• Actively participates as an integral and valued member of the Care Team, demonstrating active engagement in supporting the NWHS Mission.
• Accurately processes prescription refill requests and approves refills or calls in prescriptions as appropriate according to protocol.
• Effectively utilizes the 340B Drug Price Guide and insurance prescription drug formularies to improve patient access. Communicates with local pharmacies to assist with billing discrepancies/clarification pertaining to 340b.
• Supports Consulting Pharmacist in non-clinical job duties including but not limited to: maintaining hepatitis C spreadsheet, scrubbing for pharmacist appointments, management of patient assistance program, drug formulary lookup and cost determination, assisting patients with troubleshooting common pharmacy dispensing issues.
• Communicates with the Care Team, the patient and respective pharmacies to ensure the prescription needs of patients are met.

QUALIFICATIONS:

• Licensed Pharmacy Technician with one year of experience in a retail pharmacy setting that includes accurately billing third party insurance and troubleshooting common issues. Certified pharmacy technician preferred.
• Bilingual preferred – Bilingual in English/another language and able to pass proficiency testing. 
• Ability to communicate and interact with all areas of the clinic
• Ability to deal with the public efficiently, courteously, politely, and effectively.
• Ability to work with diverse cultures and lifestyles.

SUMMARY OF BENEFITS:  Our Board of Directors and Administration provides a benefits program that is comprehensive, competitive within our industry, and affordable for our employees.

• Competitive Salary
• Full Comprehensive Health Plans: Medical with two plan options
• Dental & Vision options
• Flex Spending Account
• Group Life: Short-Term & Long-Term Disability 100% paid by employer
• 403(b) retirement plan with 3% employer match
• PTO - 10 hours a month for FT positions @ 40 hrs./wk.
• 7½ paid holidays each year + 2 paid floating holidays for FT positions.
• Continuing Education & Training Benefits
• Employee Healthy Living Program – Gym Membership & Smoking Cessation

TO APPLY:

If you are interested in joining a team that makes a difference in the lives of many, apply online at: Employment (northwesthumanservices.org)

For more information, contact the HR/Recruiting Department at: HR@nwhumanservices.org | 503.588.5828

All candidates who receive a written offer of employment will be required to undergo a criminal records check.

Equal Opportunity Employer | We celebrate diversity and are committed to creating an inclusive environment for all employees.