Legal Support Clerk

At Wakefield & Associates we succeed as a team, not as individuals. Collaboration and cooperation are prerequisites. Exceptional communication skills are crucial. Competence with computers is valued. Punctual, enthusiastic, quick learners can thrive in our offices.

We currently have an open position for a well-organized and motivated Legal Support Clerk who is wanting to grow their career! You will be a key player at a growing company.

General Summary of Duties:

Perform Third-Party Collection Procedures that follow Federal, State, and Local laws in order to secure payment for outstanding bad-debt accounts while working with attorneys and legal team.

• Verifies, enters, updates, corrects, and archives information relating to accounts placed for third-party collection.
• Print, review, copy, stamp, assemble, staple, and copy paperwork.
• Draft and mail documents.
• Scan documents.
• Visit Knox County court once weekly to drop off and pick up documents.
• Assist in work map/account maintenance.
• Follows all Federal, State, and Local laws regarding the collection of bad debt accounts - including, but not limited to, FDCPA, HIPAA, and Standard Professional Telephone Techniques.
• Confers with attorneys and staff concerning cases and assignments when necessary.
• Performs other related duties as assigned by supervisor.

Job Requirements:

• High school education or equivalent.
• Knowledge of business office procedures.
• Knowledge of Microsoft Excel, Word, Publisher, and PowerPoint.
• Ability to sort and file materials correctly by alphabetic or numeric systems.
• Good listening skills.
• Must be detail oriented.
• Ability to maintain effective working relationships with patients, clients, employees, the public, and internal and external clients.
• Ability to maintain confidentiality of information and documents.
• Ability to read, understand and follow oral and written instruction.
• Ability to stay on track while staying organized as well as being punctual with little or no absenteeism other than personal/vacation time allowed.
• Must be a self-starter, self-managing, and self-motivated.
• Must be team and company oriented.
• Must be able to type at least 45 WPM.
• Must be able to work full time in the office during normal day time business hours.

Benefits:

• Major Medical Insurance
• Flexible Spending Account
• Dental Insurance
• Vision Insurance
• Group Life Insurance, Short-Term and Long-Term disability 100% paid by employer
• Voluntary Term Life
• 401(k) Savings Plan
• Supplemental Insurances
• Paid Holidays
• Paid Time Off