Catering Sales Manager

Director of Weddings & Social Events

Job Description

Overview:

The Catering Sales Manager is responsible for booking and overseeing client functions including Weddings and other Social Events. The Catering Sales Manager must ensure customer satisfaction of wedding and event experiences for large and small events. Under the purview of the Catering department, the successful candidate solicits new catering accounts and maintains relationships with existing accounts to maximize profits.  The Catering team works closely with the Banquets Team to ensure all guest needs and expectations are met.

Responsibilities:

Job Summary:

The Catering Sales Manager is responsible for the booking, planning and coordinating of weddings & various social events while serving as the main liaison between the client and Ocean Place Resort and Spa. You will be an integral member of the Catering Sales Team that will manage all outbound (External Client Sales) for both Weddings & Social Events.  The Catering Sales Manager will participate in the continuing effort to deliver unique experiences and nurture lasting relationships with our customers with a focus on building long-term, value-based relationships. Experience working with prospective brides is a must; corporate experience is also required. The ability to work in a fast-paced environment as well as being a true hospitality professional is essential.

Essential Job Functions:

+ Lead the outbound effort to fill both social space and maximize revenue

+ Meet or exceed Catering budget goals.

+ Respond to inbound inquires within 24-48 hours, conduct site tours with potential clients and provide venue information

+ Strong follow up skills with new and existing clients

+ Ability to negotiate, influence and sell prospective clients as well as upsell existing clients

+ Current industry contacts and potential leads a plus

+ Plan, coordinate, and manage event logistics, including timelines, menu planning, floor plans, audio visual needs

+ Create organized and detailed Banquet Event Orders (BEOs) to be shared with other departments to ensure the seamless execution for events

+ Responsible for developing, organizing, and managing events from point of contract through execution of the event.

+ Excellent time management and communication skills

+ Exceptional attention to detail, organizational skills, and results oriented.

Education, Experience and Skill Requirements:

• Bachelor’s degree or equivalent experience in hospitality, business management, or a related field required.
• Minimum of three (3) years’ experience in catering sales or similar experience in a hotel or conference center required.  Management experience preferred.
• Wedding and event management experience a must.
• Impressive portfolio of previously managed events
• Must have sales, negotiation, and closing skills.
• Must be creative, enthusiastic, and flexible.
• Must be customer focused with attention to details.
• Strong interpersonal and communication skills.
• Read, write and speak English fluently.
• Computer proficient with knowledge of Microsoft Office Suite.
• Knowledge of Opera PMS helpful.

We're an equal opportunity employer. All applicants will be considered for employment without attention to race, color, religion, sex, sexual orientation, gender identity, national origin, veteran or disability status.

Must be able to work a flexible schedule including nights, weekends and holidays as necessary.