Client Services Administrator

About Savory
Savory is a full-service, boutique hospitality firm on a mission to elevate the corporate dining experience, making it fresher and more reliable with a focus on quality food experiences and hospitality excellence.

At Savory, we have a common thread that resonates through everything we do: PASSION! We are passionate about the creation of our menus, where our food comes from, and, most importantly, were passionate about our people and the hospitality we show to our clients, our vendors, and each other. Our rapid growth has prompted us to seek qualified individuals who will add a positive impact to our team and help shape the future of Savory.

About the role
The Client Services Administrator at Savory plays a key role in facilitating smooth operations for our client-facing teams. In this role, you will be at the heart of our day-to-day operations, providing crucial support to ensure the smooth functioning of our organization. Our ideal candidate is highly organized, proactive, and capable of handling a dynamic administrative workload. This position has the opportunity to support and liaise across teams within an ever-evolving and multi-faceted corporate hospitality firm.

This role is a key addition to our growing team. Here are some examples of the primary responsibilities of our Client Services Administrator:

• Creating, reviewing, and processing client orders in our catering software, Flex.
• Manage a diverse array of administrative tasks, including monitoring shared inboxes, scheduling meetings, completing daily and weekly reporting, and maintaining accurate records.
• Drive all backend processes for smooth client operations (obtaining liquor licenses, ordering from third-party vendors, coordinating COIs, etc.).
• Respond promptly to inquiries and requests from all internal teams, demonstrating professionalism and exceptional hospitality at every turn.
• Assist with the preparation of reports, presentations, and other documents as requested, ensuring accuracy and attention to detail.
• Collaborate closely with the Accounts Management team to streamline processes and optimize efficiency.
• Adapt quickly to changing priorities and deadlines, demonstrating flexibility and resilience.
• Other duties as assigned.

What were looking for
At Savory, our people are at the heart of everything we do. Were a tight-knit team of passionate, innovative culinarians who strive to live our values every day: authenticity, curiosity, collaboration, solutions, and community.

Your experience should show us the following:

• A passion for hospitality, food, and beverage! Experience in the food and beverage industry is a plus
• Strong time management skills and keen attention to detail
• Proficient in Microsoft Office Suite, Outlook, and Teams
• Excellent, clear communication skills, written and verbal
• Flexibility and comfort with shifting priorities and multitasking in a growth-focused, client-driven environment
• A hospitable nature with the ability to stay calm and collected under pressure
• Relationship and team-building skills
• Experience with catering software (Flex Catering) is a plus; willing to train the right candidate!

In addition to a growth-focused work environment, our talented team enjoys:

• Competitive hourly rate ($22.00 - $24.00), depending on experience
• Eligibility for company-sponsored medical plans, including health, dental, and vision insurance for full-time employees after 90 days
• Flexible Spending Account (FSA) and transit enrollment