Barista

Crimson Cup Coffee & Tea

Position: Barista

Qualifications:

• Specialty coffee/tea lover with a desire to learn more
• Solution oriented/ able to problem solve
• Positive person able to focus on the good
• Strong communication skill and interpersonal skills
• Motivated to achieve results
• Able to multitask with efficiency and urgency
• Reliable transportation, punctual for all shifts and meetings
• Ability to lift 40 pounds
• Comfortable with wearing a headset for drive-thru
• Sense of urgency when preforming task

Roles and Responsibilities:

• Create specialty coffee beverages to company standards.
• Provide an excellent customer service experience.
• Able to maintain a calm demeanor in a fast-paced environment.
• Preforms opening or closing task based on business needs and to company standard.
• Maintain a clean and tidy store environment.
• Continual learning about specialty coffee and tea.
• Shares coffee knowledge with customers in a way that encourages an approachable conversation about specialty coffee.
• Maintain positive and professional environment.
• Resolve customer concerns and complaints while on shift.
• Ensures proper cash management.