Parts Counterperson

Auffenberg of Carbondale has had the privilege of serving Carbondale since November 2001. As a GM award winning dealership, earning the trust of our customers, employees and community is what drives us to be better. Our full service dealership gives us the necessary tools to serve our customers and employees at a higher standard. 

Join our great team, with a strong business model, along with a healthy and rewarding company culture. Auffenberg of Carbondale has the perfect opportunity to establish a long term career with outstanding earning potential, within a positive and professional work environment.

Benefits:

• Medical, Dental, Vision 
• 401 K Match
• Top notch in house training program
• Mentorship program
• Five-day work week - Monday - Friday
• Career path to grow
• Promote from within
• Healthy work/life balance 

• Oversee the parts sales process from start to finish
• Communicate with staff and customers in a friendly and professional manner
• Converse effectively/efficiently regarding customer parts status
• Read and understand the parts catalog when looking up and speaking to specific parts
• Answer phone calls, provide price quotes and other information to customers
• Review body shop estimates to verify the parts ordered are correct and all pricing is in line with the estimate
• Provide high level service to both internal and external customers
• Pull/fill orders from stock and maintain weekly bin checks to ensure accuracy of stock
• Notify parts manager of out-of-stock parts or shop materials that need immediate attention
• Locate out-of-stock parts from outside source and submit an emergency order, if necessary
• Make sure all internal requests for parts are billed on service repair order
• Receive payment from retail customers or obtains credit authorization

• High School Diploma or equivalent and prior auto parts sales experience (preferred)
• Eager to improve in a dynamic work environment
• Strong interpersonal and time management skills
• Ability to read/interpret safety and maintenance documents
• Ability to calculate figures/amounts including; discounts, interest, commissions, proportions, %, area, circumference, and volume
• Valid driver's license and clean driving record