Program Coordinator

Our mission is to serve, provide for, and champion individuals with disabilities.

Position Description: Program Coordinator
Reports To: Executive Director
FLSA Classification: Non-Exempt
Created: November 30, 2013
Revised: December 29, 2020

Evergreen Life Services (ELS) is a charitable, non-profit organization that provides a full range of professional services to people with intellectual and developmental disabilities (IDD). Founded in the 1950s, today we are proud to serve more than 1,100 individuals with disabilities in 8 states.

Working at Evergreen Life Services isnt just a job; its a rewarding career. Whether you provide direct care in our adult day care or in a group home, or you serve in a support or corporate office role, you will be an important part of the Evergreen team.
If you are looking for a place where you can make a difference, at Evergreen Life Services you will change lives. Every employee is a valuable part of the team because, at Evergreen, everyone matters.

Job Summary


The Program Coordinator is responsible for the supervision of all staff in their designated homes. They will oversee the delivery of services in those homes. The Program Coordinator will assist the administrative staff in determining training requirements for employees.

Essential Job Functions

• Supervising staff and scheduling them for their assigned shifts.
• Taking disciplinary action as necessary.
• Functioning as a Program Coordinator for individuals served.
• Assisting in the developing, preparation, and monitoring of individuals served plan of care according to the guidelines of the developmental and/or finding, and according to the needs of the individual served.
• Interviewing prospective individuals served and families
• Coordinating and arranging appointments, meetings, etc.
• Serving as a support for the individual served, their family, and Evergreen staff who provide services.
• Monitoring budgetary requirements and expenditures.
• Ensuring that all policies, procedures, regulations, and guidelines are followed.
• Assisting in scheduling individuals served specific training and in maintaining documentation of such training.
• Working flexible hours as requested by Executive Director.
• Staff performance evaluations.
• Participate actively in hiring staff in their perspective home assignment.

Qualifications/Experience/Job Knowledge

• Prefer a four (4) year degree or any combination of education and experience in serving individuals with disabilities, or four (4) years full-time equivalent experience in a supervisory position, preferably in the field of mental health or related field.
• Must have at least two (2) years experience in serving individuals with disabilities.
• Experience supervising staff, monitoring budgets, and following licensing and regulatory guidelines.
• Needs a clear understanding of administrative procedures and personnel management.
• Needs an understanding of Medicaid guidelines as they relate to programming.
• Needs an understanding of guidelines for individuals served receiving Supported Living, Assisted Living, or In-Home Waiver Services.
• Working knowledge of Windows 7, Office 2010 applications and aptitude to learn other software programs as required for this position.

Physical Requirements

• Constantly moves about to coordinate work
• Regularly works in fast pace environment with multiple task deadlines
• Regularly moves and positions objects weighing up to 50 pounds
• Occasionally exposed to viruses and infectious conditions
• Constantly alert and observant during working hours

Reasonable accommodations may be made to enable individuals with disabilities or a medical condition to perform essential functions.
Supervisory Responsibilities

• Will supervise

Special Requirements

• Must have understanding, patience, and tact in dealing with individuals served and their families.
• Must be creative in problem-solving and planning.
• Must have the ability to maintain good working relationships with staff, professionals, and with persons from other agencies.

Employment Variables

Must have a good driving record that meets the minimum requirements for Evergreen and reliable transportation. Must pass drug screen and criminal background check. May be asked to work some evenings when required.

Extensive travel in your company or personal vehicle (mileage role will apply was used).

Working Environment


May be required to work in a variety of settings and environments both indoors and outdoors.