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Financial Ops Specialist
| Hours | Full-time, Part-time |
|---|---|
| Location | Saint Petersburg, Florida |
About this job
Job Description
Primary Responsibility
- The core objective of this role is to address inquiries from internal and external customers, and assist with resolving balancing issues. Review the daily workflow to ensure adherence to timelines and minimize financial liability and risk. Maintain ongoing communication with the supervisor.
- Exercise discretion and interact effectively and positively with personnel at all levels, credit unions, and vendors.
- Possess manual dexterity for accurate online data entry, filing, and mobility to access data files and image archive records.
- Complete training for assigned tasks in positions related to Financial Operations functions, ensuring compliance with policies and procedures.
- Perform daily exception item processing within established timelines (1-2 business days) to limit potential loss of funds due to industry regulations and potential fraudulent use of open balances on credit card accounts.
- Assume job function responsibilities in the absence of an employee to ensure timely task completion.
- Assist in researching escalated issues, tracing settlement or balancing discrepancies, and correcting errors with clearing institutions, third-party vendors, and/or credit unions while working with confidential cardholder account information.
- Maintain current working knowledge of the General Ledger System, third-party vendors, CardPro, and other applicable programs.
- Remain knowledgeable and cross-functional in all assigned jobs within the settlement area.
- Communicate professionally with internal departments and staff to resolve settlement issues in credit or debit.
- Communicate professionally with vendors when working to resolve issues.
- Perform other duties as assigned.
- Physical Requirements
- While performing the duties of this job, the employee is regularly required to sit, use hands for fingering, handling, or feeling, and talk or hear.
- Specific vision abilities required by this job include close vision.
- Ability to occasionally lift/move up to 25 pounds.
- Individuals with a disability who are otherwise able to perform the essential functions of the job may request a reasonable accommodation through the Human Resources department.
Position Qualifications
- High School Diploma or equivalent.
- 2 (Two) years of accounting or banking-related experience, or working in the credit card industry.
Knowledge, Skills, & Abilities
- Demonstrate behaviors based on the company's values: Excellence, Innovation, Leadership, Passion, Trust, and Diversity, Equity, & Inclusion.
- Working knowledge of personal computers with proficiency in MS Windows software, Word, and Excel spreadsheet applications required.
- Ability to read, understand, and input data utilizing personal computer, telephone, copier, and other general office equipment.
- Strong organizational and time management skills required.
- Ability to interact with others in a positive and professional manner required.
- Ability to utilize a 10-key calculator with proficiency.
- Ability to communicate effectively in verbal and written formats.
Vaco values a diverse workplace and strongly encourages women, people of color, LGBTQ+ individuals, people with disabilities, members of ethnic minorities, foreign-born residents, and veterans to apply.
Vaco is an Equal Opportunity Employer and does not discriminate against any employee or applicant for employment because of race (including but not limited to traits historically associated with race such as hair texture and hair style), color, sex (includes pregnancy or related conditions), religion or creed, national origin, citizenship, age, disability, status as a veteran, union membership, ethnicity, gender, gender identity, gender expression, sexual orientation, marital status, political affiliation, or any other protected characteristics as required by federal, state or local law.
Vaco LLC and its parents, affiliates, and subsidiaries are committed to the full inclusion of all qualified individuals. As part of this commitment, Vaco LLC and its parents, affiliates, and subsidiaries will ensure that persons with disabilities are provided reasonable accommodations. If reasonable accommodation is needed to participate in the job application or interview process, to perform essential job functions, and/or to receive other benefits and privileges of employment, please contact HR@vaco.com .
Vaco also wants all applicants to know their rights that workplace discrimination is illegal.
By submitting to this position, you agree that you will be giving Vaco the exclusive right to present your as a candidate for the foregoing employment opportunity. You further agree that you have represented information about yourself accurately and have not affirmatively misrepresented your qualifications. You also agree to maintain as confidential, to the fullest extent permitted by law, any information you learn from Vaco about the position and you will limit disclosure of information about the position only to the extent necessary to perform any obligations in furtherance of your application. In exchange, Vaco agrees to exercise reasonable efforts to represent you through all solicitation, job screening and resume dispersal.
Vaco LLC and its parents, affiliates, and subsidiaries (“we,” “our,” or “Vaco”) respects your privacy and are committed to providing transparent notice of our policies.
- California residents may access Vaco’s HR Notice at Collection for California Applicants and Employees here.
- Virginia residents may access our state specific policies here.
- Residents of all other states may access our policies here.
- Canadian residents may access our policies in English here and in French here.
- Residents of countries governed by GDPR may access our policies here.
Determining compensation for this role (and others) at Vaco depends upon a wide array of factors including but not limited to:
- the individual’s skill sets, experience and training;
- licensure and certification requirements;
- office location and other geographic considerations;
- other business and organizational needs.
With that said, as required by local law, Vaco believes that the following salary range referenced above reasonably estimates the base compensation for an individual hired into this position in geographies that require salary range disclosure. The individual may also be eligible for discretionary bonuses.
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