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in Columbus, OH
Electronic Title Clerk - local candidates only
Verified Pay | $38,000.00 to $48,000.00 hourly |
---|---|
Hours | Full-time |
Location | Columbus, Ohio |
About this job
At CTMS, we understand that it's not just about the technology; it's about the people behind it. Our commitment to exceptional customer service sets us apart from the rest. We believe in fostering a supportive and collaborative environment where your skills and ideas are valued.
CTMS is looking for an E-Title Specialist to provide internal training and support for service contract customers on our EZ E-Title platform. E-Title Specialist candidates must have vehicle title and registration knowledge and experience, and have exceptional interpersonal skills. Technical knowledge is a plus.
This is a work from home role; however, this role requires candidates to live in the Greater Columbus, Ohio area.
The salary range for the E-Title Specialist role is $38,000-$48,000; commensurate with experience, skills and notary status.
Benefits for E-Title Specialists working with CTMS include:
Medical, Dental, Vision, Supplemental Health, Long Term Disability, Life Insurance, 401(k) with company matching, and Paid Time Off.
Reimbursements: Cell phone, mileage, expenses, certifications.
Bonus Opportunities: Attendance, Customer Satisfaction
E-Title Specialist Basic Function/Responsibilities:
- Able to present Title Software Demonstrations
- Handle support requests, calls and/or emails.
- Clearly communicate with customers on known issues and future features.
- Process Enrollment applications. (app, county, state, dealer management system, etc..).
- Communicate with team on technical issues and features.
- Be present at Demo presentations when requested.
E-Title Specialist Job Requirements:
- Ohio Title & Registration Knowledge
- Able to follow process with online applications
- Learn Company Title & REgistration Platform
- Creating customers
- Adding new dealerships
- Reports
- Submit applications to the county & state, and follow dealer management system syncing process
- Relay all information to customer
- Learn Company Title & REgistration Platform
- Have excellent knowledge with Microsoft applications: Word, Excel, Powerpoint, Outlook, Teams
- Great communication skills and must be able to travel if necessary
- Able to do EZ-ETITLE Demos (You must have title and registration knolwedge )
- Remote (teams or other) and in person
- Able to modify PDF documents
Must be a U.S. Citizen, Permanent Resident, and/or have a valid permit to work in the United States.
Compensation details: 38000-48000 Yearly Salary
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