Foster Care Services Coordinator

Help Others, Make a Difference, Save a Life.

Do you want to make a difference in people's lives every day?
Or help people navigate the tough spots in their life?
And do it all while working where your hard work is appreciated?

You have a lot of choices in where you work…make the decision to work where you are valued!

Join the McNabb Center Team as the Foster Care Services Coordinator program today!

The Foster Care Services Coordinator

• The Services Coordinator provides administrative and clinical supervision for a team of supervisors and performs all administrative duties required to adhere to the guidelines of the program.
• The Services Coordinator monitors all programs for compliance to HRMC P&P and funder expectations.
• He/She is responsible for positively representing the programs as well as the center in the community.
• He/She is responsible for monitoring all contracts for productivity compliance and managing fiscal compliance to monthly goals.
• Ensures coverage for program vacancies and is able to perform other duties as needed.

1. New Program Development

• Research and identify gaps in service delivery system as exhibited by reporting service needs in supervision.
• Successfully implement new programming within HRMC as evidenced by 3 months start up to full implementation.

2. Compliance

• Ensure all programs meet standards of licensing agent and funder as evidenced by successful audits (target of 80% for SSOC; target of no more than 10 findings for other audits).
• Ensure all programs meet standards of licensing agent and funder as evidenced by no repeat finding in audits.

3. Quality Programming

• Continual improvement in quality programming as evidenced by the identification and correction of problem areas with no reoccurring issues.
• Identify best practice standards for program areas as evidenced by publication in program manuals.
• Implement best practice standards for program areas as evidenced by staff training.
• Implement best practice standards for program areas as evidenced by integration into service delivery.

4. Public Relations

• Represents the Center in the community in a positive and professional manner as evidenced by good working relationships (satisfaction survey, referrals, and complaints).

5. Personnel

• Ensure positions are filled in a timely manner as evidenced by position filled within 2 months.
• Staff issues are identified and addressed promptly as evidenced by the utilization of progressive disciplinary procedures.
• Staff are supervised on a regular basis and have a good working knowledge of job duties.
• Foster professional growth and development of staff through the identification of leadership potential.

6. Revenue

• Maintain productivity to ensure all revenue targets are met (including earning cost-based grants).

7. Expenses

• Control expenses (target of under 97%) in relationship to revenues earned.

COMPENSATION:

• Starting salary for this position is approximately $66,669 /yr based on relevant experience and education.

Schedule:

• This position has a regular schedule of Monday - Friday 8am - 5pm.
• In person daily attendance is essential for this position except in instances of approved time off.

• Travel: This position requires utilizing a personal dependable vehicle to conduct Center business.
• Maintaining a dependable vehicle and certified driver status is a condition of employment.
• Staff members may be required to provide transportation in their personal vehicle and staff members are reimbursed for use of their vehicle for this purpose.

Equipment/Technology:

• Basic computer skills are required for email, timekeeping, and documentation in the electronic medical record.

QUALIFICATIONS - Foster Care Services Coordinator

Education:

• A Master's degree from an accredited college in a mental health related field of counseling, psychology, or social work.
• Must be eligible to be credentialed and must be licensed or licensed eligible.

Experience / Knowledge:

• Work experience in the behavioral health setting working with children and an understanding of child development processes.
• Management experience is preferred.

Physical:

• Must be capable of assisting in utilizing nonviolent methods of crisis intervention including therapeutic holding.
• Hearing of normal/soft tones and close eye work.
• Valid driver's license.
• Frequent sitting, standing, walking, bending, stooping, and reaching.
• CPR and First Aid certification required (training provided).
• Required to be certified in and adequately implement verbal de-escalation techniques.
• Applicants should be able to exercise sound judgement under pressure.
• Clinical staff may be required to get an F endorsement to transport clients as necessary.

Location:

• Knoxville, TN
  

Apply today to work where we care about you as an employee and where your hard work makes a difference!

Helen Ross McNabb Center is an Equal Opportunity Employer. The Center provides equal employment opportunities to all employees and applicants for employment and prohibits discrimination and harassment of any type without regard to race, color, religion, age, sex, national origin, disability status, genetics, protected veteran status, sexual orientation, gender identity or expression, or any other characteristic protected by federal, state or local laws. This policy applies to all terms and conditions of employment.

Helen Ross McNabb Center conducts background checks, driver's license record, degree verification, and drug screens at hire. Employment is contingent upon clean drug screen, background check, and driving record. Additionally, certain programs are subject to TB Screening and/or testing. Bilingual applicants are encouraged to apply.

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