Retail Sales Associate

The nation's largest shipping and printing retailer, The UPS Store, is growing at an exceptional rate in the Ithaca, NY Area. Our goal is to employ exceptionally professional service-oriented people who are motivated to provide world-class customer service synonymous with UPS, one of the strongest and most recognized brands in the world. The UPS Store's are locally owned and operated. All applicants must also pass a criminal background check.

Duties include, but are not limited to:

• Providing world-class customer service for every client
• Taking ownership and independently resolving customer satisfaction issues
• Providing consultative service that incorporates upselling and cross-selling to maximize revenue and encourage return visits
• Actively selling and mastering production of print service products
• Packing & shipping certification
• Printing, laminating & binding
• Fax & scanning
• Providing notary public service during all business hours (preferred but not required)
• Becoming a retail expert in all product and service offerings by actively engaging in ongoing training
• Arriving early for every shift and being prepared to help customers immediately upon clocking in for shift - if you have trouble with punctuality for any reason, please do not apply.
• Working closely with co-workers and managers to ensure quality customer experience while maximizing revenues for business
• Keeping store image pristine for corporate compliance
• Continually cleaning and preparing store for next round of business

Motivated, engaged, and positive people are encouraged to apply - a fast-paced, fun & rewarding opportunity awaits you. Weekend availability required - no exceptions. Applicants must be able to stand for 3.75 hours at a time and able to lift at least 50 pounds repeatedly throughout the day without assistance.