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in Fort Dodge, IA
IT Support Technician
•2 days ago
Estimated Pay | $40 per hour |
---|---|
Hours | Full-time, Part-time |
Location | Fort Dodge, Iowa |
Compare Pay
Estimated Pay We estimate that this job pays $39.97 per hour based on our data.
$28.36
$39.97
$55.84
About this job
Job Description
Job Description
Monday - Friday
8 a.m. to 5 p.m.
Job Title: IT Support Technician
Property of: CJ Bio America
1946 Harvest Ave.
Fort Dodge, Iowa 50501
Job #: ADM_G_IT Support Technician
REV: 4/9/24
Department: IT
Reports to: IT Supervisor
Career Path: P
Function: Administration
■Full-Time
■ Non-Exempt
Job Summary
The IT Support Technician will provide technical support in the use of company computer hardware, software, systems, networks and office equipment.
Summary of Essential Job Functions
- Track IT equipment and supply inventories;
- Provide technical support in the use of company computer hardware, software, systems, networks and office equipment
- Perform IT related system upgrades
- Evaluate and install IT related patches/repairs
- Perform system recoveries
- Work with Security to maintain data files and monitor system configurations to ensure data integrity
- Facilitate phone system operation
- Work with Security to maintain computer assignment and tracking system
- Handle “Help Desk” questions
- Perform other duties as assigned
Knowledge, Skills, & Abilities
- Ability to meet and adhere to assigned deadlines
- Ability to multitask
- Time management skills
- Strong verbal, written communication and organization skills
- Knowledge of computer technology and other devices
- Troubleshooting skills
Physical Demands & Work Environment
- Work Schedule: Monday-Friday 8:00am-5:00pm, however business needs may require additional hours worked;
- Ability to be on-call
- Ability to remain in a stationary position up to 85% of shift;
- Ability to ascend/descend stairs and ladders in order to complete work tasks;
- Ability to lift and carry up to 50 pounds;
Education and Experience:
- Associates degree in IT or related field;
- Access systems experience is preferred;
- Phone systems experience is preferred;
Monday - Friday
8 a.m. to 5 p.m.