Front of House Manager

The Front of House Manager assists the management team in overseeing restaurant operations and staff, including the execution of all policies, procedures, programs and systems, while maintaining a fun and upbeat team atmosphere. The Front of House Manager is a confident, proactive and quick decision-maker who helps to support and motivate all team members on a daily basis to achieve company goals, exceed expectations and provide the best in hospitality and service.

Responsibilities:

• Monitor, reinforce and ensure that food safety procedures are executed according to policy and health/sanitation regulations
• Work to contribute to increasing sales goals year over year
• Manage food, labor, material costs, and other controllable expenses
• Execute policies and procedures for the control of cash, property, product and equipment
• Monitor inventory levels through ordering to ensure product availability
• Manage and maintain safe working conditions
• Interview applicants for selection in hiring
• Train and manage team members in a manner that exceeds guest expectations and maximizes retention
• Anticipate and identify problems and recommend appropriate corrective actions
• Maintain efficient service, positive guest relations, and ensure products are consistent with quality standards

Qualifications:

• Neat, clean, professional appearance
• Able to communicate effectively with guests and team members
• Friendly and approachable demeanor
• Willingness to work a flexible schedule
• Exhibit a sense of urgency
• High level of confidence
• Very organized
• One year minimum prior restaurant experience