Sr. Library Specialist - Eloise May Library

Title: SENIOR LIBRARY SPECIALIST

Location: Eloise May Library - 1471 S Parker Rd. Denver, CO 80231

Reports to: Supervisor

FLSA Status: Non - Exempt, Full-time (40 hours)

Pay Rate: $19.10 - $23.20

Are you ready to level up your library skills? Do you enjoy collaborating within teams and across locations in support of library patrons? Do you bring a smile to work to enhance the experience of everyone around you? Do you enjoy leading others through processes and coaching them along the way? Do you find people asking you random questions or jumping in to help others before you're asked? This may be the job for you!

As a Senior Library Specialist at our Eloise May Library, you are an active part of the library community, connecting patrons and staff members with the resources and information they need. You will use your public library experience and exemplary customer service to:

• Train and mentor new/less experienced staff.
• Coordinate with specialized departments.
• Assist patrons with their information needs.
• Anticipate and deescalate sticky situations.
• Jump in to help us all complete daily tasks.
• Include informal teaching while demonstrating how to use library resources.
• Positively contribute to our community culture.

To thrive in this job, you must have a desire to make a difference in the lives of our patrons and a commitment to ensuring everyone is welcome in our space, following up when needed and finding creative ways to help others, and setting appropriate boundaries to curb problematic patron behavior.

You'll have the patience to continue to support patrons and staff as they learn about new resources and procedures, how to better utilize resources they do understand, and support our ever-changing world. You maintain a team-focused attitude where you keep an eye on our processes and how things are working - notice when something isn't functioning in an ideal way, and you bring along a proposed solution and a willingness to be part of the solution. You pay attention to detail and strive to optimize library systems for the branch and the district.

You are reliable and on-time and know the impact when you're not. You read schedules and can interpret changes and where to go next. You like teams and you extend support and kindness to colleagues. You take the initiative to solve problems and then share the information with others.

Must have:

• A collaborative and growth mindset amid change.
• Patience and aptitude for working with patrons of all backgrounds.
• Ability to find answers to things you don't know.
• Positive contributor and supportive team member and invested in the success of teammates.

What makes us special?

Arapahoe Library District is generally one of valuing staff. We encourage our staff to set appropriate boundaries with the public and do not tolerate abuse, which makes for a more positive working environment in a public-facing role. The organization does a good job of listening to staff and building upon staff suggestions, although we always have room to grow. We work hard to create an increasingly inclusive culture that supports a diverse workforce, which we are working to build and sustain.

Minimum Qualifications:

• Three years of experience providing library services to patrons including providing reference and advisory services.
• Must be able to work a flexible schedule, including evenings and weekends and travel district-wide to all library locations as needed.
• Intermediate technology skills such as: Microsoft Office, Sierra or other library service platforms, applications, hardware, etc.
• Excellent interpersonal skills, positive attitude, cultural humility, compassion, and professionalism in working with patrons and colleagues of all ages and diverse backgrounds.

Work Environment: 

• The duties for this position are performed in an indoor environment.
• Moderate noise (computers, phones, printers and patron interactions).

Physical Activities:

Physical activities required to perform essential duties include:

• Must be able to remain in a stationary position 25-50% of the time.
• Must be able to move around 75-100% of the time.

This job description describes the general level of work being performed and is not necessarily an all-inclusive list of job-related responsibilities, duties or aspects associated with the job, and may be amended anytime based on business need. Reasonable accommodations may be made to enable qualified individuals with disabilities to perform the essential functions of the position.

Inclusion and diversity are part of our values at Arapahoe Libraries.

Qualified applicants who represent the diversities of the communities we serve are encouraged to apply.