Quality Assurance Manager

***WorkSource Oregon is assisting this employer in the recruitment and prescreening of candidates for this role. Interested job seeker should email their resume to Josh Moe, Business Services Representative, at josh.a.moe@employ.oregon.gov***

ESSENTIAL DUTIES AND RESPONSIBILITIES include the following. Other duties may be assigned.

• Develops, implements, maintains, and improves the company’s QMS in accordance with the SAE International Aerospace Standard AS9100 in its current revision.
• Provides quality assurance support to customers, suppliers, outside service providers, and internal manufacturing.
• Communicates quality standards and assists personnel in achieving these standards.
• Works with Engineering on new or modified parts and/or articles to identify critical characteristics for inspection and measurement by internal inspectors, suppliers, and incoming inspection.
• Works with outside service providers on all quality-related and production issues.
• Maintains required quality records and interfaces with department representatives on internal and supplier issues.
• Performs annual supplier evaluations.
• Participates in continuous improvement projects.
• Chairs the Material Review Board and Management Review meetings.
• Conducts both internal and external audits for QMS management and process improvement.
• Represents the company when dealing with regulatory agencies (FAA, DCMA, FDA, DEQ, OSHA, etc.).
• Receives and evaluates Returned Goods/Customer Complaints and Change Action Requests (CARs). Assigns CARs to owner and ensures appropriate resolution.
• Inspects parts, materials, and articles as required.
• Develops and delivers required training.
• Participates in the hiring, training and evaluation of all Quality Department Personnel.
• Understands and can perform all essential duties of Quality Technician as necessary.

SUPERVISORY RESPONSIBILITIES

Quality Department

QUALIFICATIONS

Experience working with a Quality Management System that has been Registrar Certified. ISO 9000 or AS9100 a plus.

Excellent teamwork skills

Knowledge of aviation industry and familiarity with Federal Aviation Regulations is preferred.

Intermediate Microsoft Office skills in PowerPoint, Word, Excel, and Outlook

Experience developing forms

Accurate measurement and inspection skills

EDUCATION and/or EXPERIENCE

BS or BA from a 4-year college or university in business or a related field.

Minimum of 5 years’ experience performing a quality function in a manufacturing

environment.

Prefer, but not required, minimum of 2 years’ supervisory/management experience

LANGUAGE SKILLS

Ability to read, analyze and interpret general business periodicals, professional journals,

technical procedures, or governmental regulations.

Ability to write reports, business correspondence, and procedure manuals.

Ability to effectively present information and respond to questions from groups of managers, clients, customers, and the general public.

MATHEMATICAL SKILLS

Ability to work with mathematical concepts such as probability and statistical inference, and

fundamentals of plane and solid geometry and trigonometry.

Ability to apply concepts such as fractions, percentages, ratios, and proportions to practical situations.

REASONING ABILITY

Ability to define problems, collect data, establish facts, and draw valid conclusions.

Ability to interpret an extensive variety of technical instructions in mathematical or diagram form.

CERTIFICATES, LICENSES, REGISTRATIONS

ASQ certification recommended.

FAA-DMIR approval preferred

OTHER REQUIREMENTS

Communication. Must be able to clearly communicate with a wide variety of personalities. Be able to clearly compose email messages that conveys the intended message in a neutral, friendly tone. Be able to use the telephone and to handle uncomfortable conversations if necessary.

PHYSICAL DEMANDS

The physical demands described here are representative of those that must be met by an employee to successfully perform the essential functions of this job. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.

WORK ENVIRONMENT

The work environment characteristics described here are representative of those an employee encounters while performing the essential functions of this job. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.

Works in manufacturing environment around CNC machines, glue booth exhaust

systems, etc.

Must be able to tolerate adhesive, foam, and paint fumes