IT Manager

Job Summary:

The Director of Information Technology will manage and direct the company's information technology (IT) operations, ensuring the department provides efficient and effective technical support service.

Supervisory Responsibilities:

• Hires and trains IT staff.

• Schedules, organizes, and assigns projects to members of the IT team.

• Conducts performance evaluations that are timely and constructive.

Duties/Responsibilities:

• Leads development and implementation processes for the organizations IT systems and department.

• Develops and implements business continuity protocols to minimize disruption to business operations in the event of emergency situations or data loss.

• Establishes efficiency and efficacy standards, providing recommendations for improvement of IT infrastructure.

• Analyzes IT infrastructure and systems performance to assess operating costs, productivity levels, upgrade requirements, and other metrics and needs.

• Oversees security of systems, networks, and enterprise information.

• Facilitates IT security audits or investigations.

• Develops and maintains relationships with external IT vendors and service providers.

• Coordinates multisite IT systems via enterprise resource planning (ERP).

• Performs other related duties as assigned.

Required Skills/Abilities:

• Excellent verbal and written communication skills.

• Proficient in latest technology for IT systems and management.

• Proficient in Microsoft Office Suite or related software.

• Excellent organizational skills and attention to detail.

• Excellent analytical and management skills.

• Excellent interpersonal skills.

• Through understanding of IT and practical applications to support the company's goals.