Dispatcher - 366174

MAU is hiring a Dispatcher at our client in Middletown, PA. As a Dispatcher, you will play a critical role in coordinating and optimizing the transportation of goods, ensuring timely delivery and maximum efficiency. This is a direct-hire opportunity.

Required Education and Experience

• Proven experience as a trucking dispatcher or in a similar logistics role

General Requirements

• Deep understanding of transportation logistics and regulations, including route planning, load optimization, and regulatory compliance
• Excellent organizational, communication, and interpersonal skills, with the ability to effectively interact with drivers, customers, and team members
• Strong problem-solving abilities, with the capacity to quickly assess situations and implement effective solutions
• Proficiency in transportation management software and tools, with the ability to learn new systems as needed
• Familiarity with industry regulations and best practices, including DOT regulations and safety protocols

Essential Functions

• Develop efficient and cost-effective transportation routes for truck drivers based on delivery requirements, traffic conditions, and vehicle capacities with a transportation management system
• Assign drivers to routes and loads, ensuring that all deliveries are scheduled and completed on time
• Maintain communication with drivers throughout their routes to provide updates and address any issues that may arise
• Coordinate the loading and unloading of goods, ensuring that cargo is properly secured and meets all safety regulations
• Monitor load weights and dimensions to maximize truck capacity and minimize transportation costs
• Work with the customer service team to provide updates on shipment status, addressing inquiries and concerns, and resolving any delivery issues in a timely manner
• Ensure compliance with all relevant transportation regulations, including hours-of-service requirements
• Maintain accurate records of driver logs, vehicle inspections, and other compliance documents
• Monitor driver performance and productivity, tracking key metrics such as on-time delivery, fuel efficiency, and vehicle maintenance
• Identify areas for improvement and implement strategies to optimize performance
• Collaborate with other members of the logistics team, including dispatchers, drivers, and warehouse staff, to ensure seamless coordination of transportation operations and meet overall company objectives
• Perform other tasks as required

#PS

MAU Workforce Solutions staffs excellent, effective people for their partners, allowing them to focus on their core competencies. Headquartered in Augusta, GA since 1973, MAU is a family-owned, minority company making lives better for applicants, clients, and employees through innovative workforce solutions. Today, with Branch and vendor on premise locations across the South and recruiting partners worldwide, MAU has global capabilities to help with all staffing, recruiting, and outsourcing needs.