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Healthcare Support Rep In Tempe
| Verified Pay | $19.25 per hour |
|---|---|
| Hours | Part-time |
| Location | Tempe, Arizona |
About this job
Healthcare Support Rep in Tempe, AZ
Located in Tempe, AZ - $19.25 hour with Growth Opps!
Benefits of the role:
- Opportunity to work for one of the fastest growing start up companies
- Benefits available on the first day of each month
- Weekly pay
- M-F, Standard business hours shift options
- Overtime allowed
- Ability for growth & conversion as soon as 4 months
- Starts March 11th
Description:
•Managing phone and message inquiries from our patients and those involved in their care as they navigate a complex healthcare system including but not limited to needs tied to insurance, billing inquiries, and appointment management
•Comfortable navigating or learning all things healthcare, including but not limited to medical records, authorizations, referrals, and coordinating care among our members’ care partners like pharmacies, testing laboratories, specialists, and insurance
•Collaborate with providers and other operations team members to complete urgent tasks
•Leverage problem-solving skills and our The Medical Performance System (TOPS) and standard work to guide work
•Master our technology suite including but not limited to RingCentral, Slack, G-suite, Zoom, and our Electronic Medical Record System 1Life, in order to interact with team members and patients and complete daily work
•Contribute to team development through rounding, attending team huddles, participating in team problem solving, supporting in-office providers
Necessary Experience/Skills:
• At least 2 years of experience in call center customer roles OR patient facing healthcare service roles
• high-volume calls experience is a plus
• Strong written and verbal communication skills, including impeccable phones manner
• Strong multitasking skills with proficiency in computers and phones while navigating multiple software systems
• Familiarity with tools such as RingCentral, Slack, G-suite, Zoom are a plus
Next steps:
- Please apply directly to this job posting and I will reach out to you in the next 3-10 business days to discuss next steps! This position does require a questionnaire & Google Suite, Excel test and then 30-min client-virtual interview.
- APPLY DIRECTLY TO THIS JOB POSTING IF INTERESTED!!
About TEKsystems:
We're partners in transformation. We help clients activate ideas and solutions to take advantage of a new world of opportunity. We are a team of 80,000 strong, working with over 6,000 clients, including 80% of the Fortune 500, across North America, Europe and Asia. As an industry leader in Full-Stack Technology Services, Talent Services, and real-world application, we work with progressive leaders to drive change. That's the power of true partnership. TEKsystems is an Allegis Group company.
The company is an equal opportunity employer and will consider all applications without regards to race, sex, age, color, religion, national origin, veteran status, disability, sexual orientation, gender identity, genetic information or any characteristic protected by law.
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