Front Office Assistant Manager

RESPONSIBILITIES

• Handle guest inquiries, concerns, and complaints in a professional and timely manner, resolving issues effectively to maintain customer satisfaction.
• Maintain cleanliness and organization of the front desk area, ensuring a welcoming and professional atmosphere for visitors.
• Assist with administrative tasks such as managing correspondence, handling phone calls, and maintaining office supplies inventory
• Collaborate with other departments to ensure seamless communication and coordination of activities.
• Manage outbound shipments and logistics.
• Greet guests as they come into the building.

REQUIREMENTS

• · Bachelor's degree in Business Administration, Hospitality Management, or related field preferred.
• · Previous experience in a similar role required
• · Excellent interpersonal and communication skills, both verbal and written.
• · Exceptional customer service skills with a focus on building positive relationships.
• · Proficiency in MS Office applications (Word, Excel, Outlook and PowerPoint).
• · Detail-oriented with strong organizational and multitasking abilities.