Dispatcher with Customer Service

We are seeking a skilled  Commerical Admin (Dispatcher Customer Service and Administrative) to join our client’s team, one of the US largest Security companies.

Position Description

Job description

Qualifications:

Minimum Qualifications:

• High School Diploma or General Education Degree (GED)
• Minimum 3 years of experience performing administrative duties required within a sales or service industry and working knowledge of ERP systems preferred
• Proficient in Microsoft Office (Word, Excel & PowerPoint)
• Experience/Requirements
• Must possess good decision-making skills, be very organized and detail oriented.
• Must have excellent oral and written communication.
• Ability to use discretion. Problem Solving and ability to escalate matters when needed.
• Data analysis and interpretation skills.
• Speed and accuracy with attention to detail.
• Dispatching and scheduling.
• Physical Demands:
• While performing the duties of this job, the employee is regularly required to sit and twist; use hands and arms to reach, handle, push, pull or feel; speak and hear. The employee is frequently required to stand and walk.
• The employee must regularly lift and/or move up to 10 pounds and occasionally lift and/or move up to 25 pounds.
• Specific vision abilities required by this job include close vision, distance vision, color vision and ability to adjust focus.
• Must be able to drive a motor vehicle while seated for extended periods, and be able to drive at night.
• Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions
• Work Environment:
• Normal office environment.
• The noise level in the work environment is usually moderate.

Responsibilities:

• Execute company procedures and systems to maximize operating efficiency and system controls as it relates to district standard operating procedures.
• Work with payroll and managers to ensure accurate payroll processing.
• Responsible for completing required documentation for prevailing wage compliance.
• Work with national EH&S Team to ensure safety policies are being adhered to at the District level.
• Provide backup support for administrative roles within the district including scheduling and reception.
• Work within the District team to provide support to any and all members to ensure the speedy and accurate completion of all team assignments.
• Responsible for working with corporate & providing necessary documentation as requested.
• Check completed work for errors or duplicate information, obtain further information for incomplete documents before submittal or completion of final product
• Complete daily reports as requested
• Other duties as assigned

Benefits  

• We offer a wide range of benefits including Medical, Dental, and more.

About Our Client 

Our client is one of the largest Security service companies in the world. They are looking for the best, brightest talent available and have tasked Akorbi with helping them find it.

About Akorbi  

Akorbi is a group of companies, based in Dallas, Texas, specializing in providing enterprise solutions that empower organizations to achieve success in the global economy. Our customizable solutions include comprehensive workforce solutions, multilingual contact centres with business process outsourcing capabilities, interpretation, and localization services. 

Akorbi is the 13th fastest-growing woman-owned/led company in the world, according to the Women Presidents’ Organization. Our founders have been featured in The American Dream on the Bloomberg channel, as well as in several notable publications, including Forbes, Inc. Magazine, TIME, Fortune, and Google+.