Office Assistant

Laney's Heating and Cooling is actively searching for an Office Assistant to join our team! You will perform clerical and administrative functions in order to help drive company success.

The Office Assistant plays a major role in supporting our team with the variety of clerical, administrative and customer service tasks. This position requires an organized and versatile individual who can efficiently handle multiple responsibilities included but not limited to:

Responsibilities:

• Draft correspondences and other formal documents
• Create estimates and invoices for customers
• Plan and schedule appointments
• Greet and assist onsite guests
• Answer inbound telephone calls and make outbound calls to customers
• Develop and implement organized filing systems
• Perform all other office tasks
• Handle accounts payable and receivables
• Order and receive supplies and parts through distributors
• Dispatch jobs to fieldworkers through our dispatch system
• Handle UHaul reservations with receiving and dispatching trucks
• Process permits with multiple townships
• Must be able to handle the clerical process of HVAC jobs from start to finish including but not limited to permits, registration of products, rebates for customers and requesting payments

Qualifications:

• Previous experience in office administration or other related fields is a must.
• Strong computer skills and must know Quickbooks, Microsoft Office Word and Excel
• Ability to prioritize and multitask
• Excellent written and verbal communication skills
• Strong attention to detail
• ​Strong organizational skills
• Must be able to work independently, take direction and be reliable
• Positive attitude and strong customer service skills