Food Server

Position Title: Food Server

Job Summary: We are currently seeking friendly and customer-focused individuals to join our team as Food Servers at our hotel's dining establishments. The Food Server plays a crucial role in providing exceptional dining experiences for our guests by delivering prompt, courteous, and efficient service. The ideal candidate will have a passion for hospitality, excellent communication skills, and a dedication to exceeding guest expectations.

Responsibilities:

1. Guest Service:

   • Greet guests warmly and provide menus upon seating.
   • Assist guests in making menu selections and answer any questions about menu items.
   • Take food and beverage orders accurately and efficiently.
   • Deliver food and beverages promptly to guests' tables.
   • Anticipate guest needs and ensure guest satisfaction throughout their dining experience.
   • Handle guest inquiries, concerns, and complaints professionally and promptly.

2. Table Maintenance:

   • Set up dining areas, including tables, chairs, linens, and tableware.
   • Ensure tables are clean, tidy, and properly set before seating guests.
   • Monitor dining areas and promptly clean up spills or messes as needed.
   • Reset tables efficiently for the next guests, ensuring a smooth turnover.
   • Maintain cleanliness and organization in the dining areas at all times.

3. Collaboration:

   • Communicate effectively with kitchen staff to ensure accurate and timely order preparation.
   • Coordinate with other servers and restaurant staff to provide seamless service.
   • Work as part of a team to meet service standards and guest satisfaction goals.
   • Assist in other areas of the restaurant as needed, such as hosting, bussing tables, or running food.

Qualifications:

• Previous experience in food service or hospitality preferred but not required.
• Strong interpersonal skills with a friendly and outgoing demeanor.
• Ability to work effectively in a fast-paced environment while maintaining attention to detail.
• Excellent communication and customer service skills.
• Ability to multitask and prioritize tasks efficiently.
• Willingness to learn and adapt to hotel policies and procedures.
• Availability to work flexible hours, including evenings, weekends, and holidays.